In this role, you will be an integral part of a high energy team that is revolutionizing the way that the industry analyzes and optimizes ad campaigns using big data and high performance analytic platforms.
In this role, you will provide technical support and product guidance to customers, partners, and others who are involved in developing campaigns and other marketing channel communications on our platform at all stages of the lifecycle.
In this role, the selected candidate will work to ensure the batch processes and jobs are running without errors; this position requires strong computer skills, attention to detail and ability to work in a team environment.
In this role, you will provide client support and technical issue resolution via telephone, fax and e-mail to customers, channel partners, sales and service associates worldwide on all Honeywell Gas products and systems and digest Customer feedback and personal experiences to feed into engineering product development.
In this role, the selected candidate will follow set chase process to ensure open tickets are managed and closed in timely manner; provide resolution to the reported issues on the first go and thereby enhancing customer experience.