Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
The production supervisor position is responsible for supervising shop employees in a manufacturing and assembly environment. This position plans and assigns work, implements policies and procedures and recommends improvements in production methods, equipment, operating procedures and working conditions.
As an Operations Supervisor, you will be responsible for managing the daily operations of an account, which includes maintaining revenue generation, safety, equipment maintenance, payroll and billing, and ensuring Customer Value Delivery. The environment is challenging, fast-paced, and very rewarding!
Incumbent must ensure that all operations within the facility are following applicable SOPs and work instructions during his/her assigned shift; perform safety process checks, such as MIPs, to ensure compliance.
Develop, document, improve and standardize the invoicing department work processes and policies; assist team with matching client invoices to timecards and review client invoicing for accuracy as needed.
Organizes and assigns work within a work cell to utilize available skills, knowledge and experience, labor hours, machines and tooling to the best advantages to obtain most favorable machining costs, quality and workmanship.
Prioritize team workload to ensure that
sales orders are processed and installed in a timely and accurate manor; customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.