Replicate customer hardware issues in our labs and use appropriate test equipment to further diagnose; communicate customer feedback to factory to help improve Xilinx products and better align with customer needs.
This is a hands-on position involving all the control system hardware and software as the sensors, actuators, motors, machine vision, programmable controllers, and control panels form one integrated system for each project. Company develops and builds custom machine automation systems for manufacturers from concept through installation.
The engineer also supports sales growth, service growth and customer satisfaction. Field Service Engineers are responsible for repair, installation, and maintenance of Beckman Coulter equipment at customer sites.