Continue Operation and Maintenance (O&M), Fundamentals and Planning training course development. Identify job tasks to be performed, analyze the skills and knowledge needed to perform them, assess the technologies available for training the skills and knowledge, perform a media analysis to recommend the best mix of delivery media and provide cost and lead-time comparisons for the feasible alternatives.
Contribute to business intelligence - Gather information about market trends and competitive offerings. Provide feedback to marketing on programs and products (be a part of the New Product Introduction process!).