The Customer Service Engineer will interact with clients via face to face, email or telephonic support calls and provide assistance with desktop, laptop, cell phones, accounts or application level support calls.
The candidate will also be required to write Technical Assistance Visit Reports (TAVR) and MAF / Debrief reports as well as provide Oral debriefings to the appropriate ships personnel, customer directed team leader, and other Government personnel.
Analyzes voice; video; radio-frequency; and/or data communications networks; including planning; designing; evaluating; selecting; and upgrading operating systems and protocol suites and configuring communication media with concentrators; bridges; and other devices.
Reviews CeTARS and Standard Training Activity Support System (STASS) files; analyze data; report data; and make recommendations for changes to course schedules based on results of analysis for each CSCS activity.
The selected candidate performs management, technical guidance, and system testing and fault isolation in support of the design, production, and delivery of communications systems and subsystems for the U.S. Navy and U.S. Coast Guard. Performs on-site system installation management support as Alteration Installation Team (AIT) leader.
Services imaging equipment in assigned geography which may include any of following modalities: conventional x-ray, R&F, tomography, mammography, ultrasound, CT, MRI, IVR labs, nuclear medicine or linear accelerators.
Analyze and support in planning and development of schedules; laboratory/equipment configuration and utilization; plans for MILCON; pre-com and replacement officer training; and enlisted personnel training.
Provide technical support with the creation of models of functions or algorithms used within the current combat systems elements or in proposed functionality to permit evaluation of these functions to support tactical operations and training for various computer program performance tests and analyzes and documents results.
The Quality Engineer Outage Services will support the Quality System needs of the Outage Services Division and provide a resource for developing and implementing good Quality practices while supporting the Divisions overall business objectives.