In this role, you will provide application training in a group or individual setting tailored to the client role and to the required complexity depth to Fleet, government, and vendor users in order to help ensure their successful interaction with the application.
In this role, you will assist and train Fleet and student aviators on the use of a DoD Learning Management Software application while serving as a liaison between clients and system developers to communicate client needs to a technical team.
In this position, you will escalate urgent problems requiring more In-depth knowledge or technical access to appropriate internal resources. Perform database upgrades and personnel profile transfers and create custom reports.
In this position, you will create custom reports, facilitate personnel profile and personnel experience transfers, and perform database upgrades. Provide unit and individual readiness analysis and unit historical analysis and gather aircraft carrier training metrics.
Responsible for ensuring the internal processes related to Information Technology (IT) Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability.
In this position, you will identify and comprehend current syllabus progression and student skill trends in order to better identify strategies to maximize individual students and group training efficiency.