In this role, you will lead a high-performance team of long term care professionals responsible for the customer service, interacting with the policyholder and the assessing nurse to schedule assessments as well as communicate with the insurance carrier when there are delays in the process.
Collaborates with behavioral health treatment recovery team, patient, significant other as appropriate and community partners in the development and revision of the recovery plan and coordination of services.
In this role, you will provides leadership, training, and supervision to the service coordination hub managers by coaching to problem-solve on issues, utilize data, access resources, and manage service coordinator teams.
In this role, you will provide a range of services, including skilled nursing care, assisted living, post - acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.
Responsible for the provision of care coordination services to include, but not limited to discharge planning, utilization review, disease management, patient and family education, and performance improvement within the Bon Secours Maryview Medical Center acute care facilities.