Deliver effective the company product and technology education to agencies through a variety or mediums, such as instructor-led training and presentations, web conferences (such as WebEx), and teleconferences.
Plan, organize, and deliver technical instruction to Retailer and Corporate students to enhance their learning and proficiency in the service, diagnostics, and repair of Jaguar Land Rover vehicles, and new product training (60%);
In this role, the selected candidate will teach a variety of classes, both for new hires and experienced software engineers. Help define course structure, content, and delivery method to produce high quality training.
Work closely with the brand team, sales team, product team, engineering, field support and customers in developing and executing training programs. Responsible for supporting all new product launches with sales, product and technical training.
Maintains and updates training materials and other resources such as for Orientation, Refresher classes, Helpful Hints, Frequently Asked Questions to aid employees in professional and personal development. .
In this job, you are expected to provide a variety of services and support to clients and teachers throughout the region which may include interactive technology,conducting Education Technology Assessments and providing consulting.
The candidate would be responsible for reviewing existing Know Your Customer procedures and understanding future-state procedures, and would then be responsible for training Bank employees on the new operations.
Develop training programs using the ADDIE model or a similar approach, including but not limited to instructor presentations, instructor guides, participant guides, reference guides, elearning modules and videos.