Utilize senior level customer relationships, needs analysis, market and best practices and in-depth knowledge of customer enterprise-wide business process and technology investments to cultivate new opportunities with complex customers. May lead cross functional project teams of SME to recommend enhancements, create new customized solutions generally high in complexity and impact to the organization.
Incumbent is overall HDS GTM Strategic Opportunities champion for the success of HDS and GSD Solution Sets. Primary focus is on developing and driving current go-to-market strategy and supporting materials, programs, etc. to enable revenue success of HDS GTM Strategic Opportunities and overall revenue.
The Technical Account Manager is responsible for successfully onboarding enterprise level client on to the platform. The Technical Account Manager will also identify customer trends (usage, needs etc) and use this knowledge to create and deliver bespoke solutions to our clients.