The analyst leads key metric review meetings. They will need to partner will both internal and external partners to highlight key focus areas around performance, such as speed to customer, fill rates and growth objectives.
This position is responsible for supporting the development and maintenance of Gas Operations performance measures and metrics. It also requires preparation and publishing of reports and presentations in support of the Gas Operations Organization.
The Production Operations Analyst RCA will be responsible for the 24 x7 monitoring of RCA(Retrospective Claim Accuracy) application processing along with managing all events impacting production processes, SLAs and client satisfaction.
The Security Operations Analyst will be part of Network Security Operations Center team, primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents.
Apply analytical and business skills to proactively identify, track, manage and resolve application and operational issues, Provide updates to management on incident resolution, day - to - day operations, and project support.
In this role, the selected candidate will be responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing.
The candidate will work directly with clients to ensure their successful integration into Customized Energy Solutions business processes, as well as coordinate clients ongoing interactions with those business processes and CES Retail Market Services.
The qualified candidate will have the ability develop and execute sales analytics, and operations processes; you will be expected to remain in constant contact with cross-functional teams such as; Sales,Marketing, and Operations.