Ensure team complies with Information Security policies and procedures, and verifies deliverables meet Information Security requirements; communicate and resolve staff and technical performance problems quickly and constructively.
Perform as a liaison between Information Technology and the end-users of commercial departments to define and establish service and support requirements. Demonstrates technical expertise and knowledge of Information Technology standards, solutions and processes to facilitate timely resolution of business issues and requests.
Monitor for external threats, assessing risk to the KPMG environment and driving risk mitigation and response activities. Evaluate external threat intelligence sources related to zero day attacks, exploit kits and malware to determine organizational risk and improve threat detection.
This person will provide direction to the team per established policies and management guidance. The it operations manager will develop and administer company policies that directly affect the productivity of the team. This person will also conduct reviews to measure meeting of it objectives.
Responsible for developing detailed project charters and plans, specifying goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case, and training needs, as necessary for all project assignments.
Defines user information requirements by conferring with users and analyzing requirements. Take that understanding and draft detailed technical specifications ranging from simple, approved change forms to complex process map specifications for review and acceptance before development begins.