Job Market Guide: Customer Support Engineer jobs in New York

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in New York. Customer Support Engineers in New York have between ${} and ${} years of experience, averaging $${} years of experience.

120 Customer Support Engineer jobs in New York

$90K - $120K - New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
e-Commerce
experience
5 - 7 years

New York, NY
Resolve ad-hoc requests from users: Automation of solutions through user empowerment, challenge and vet requests to ensure compliance with the client's best practices.
industry
Financial Services
experience
Not Specified

IT Support Engineer

Carteret, NJ
Utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the fulfillment center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the fulfillment center and serves as a resource to technical support technicians while also acting as a representative of the it department to internal customers. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.
industry
Internet Services
experience
Not Specified

New York, NY
Proactively monitor application and infrastructure alerts and be able to react quickly; setup, manage and support data file downloads and processing.
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
Work directly with other IT and business teams to resolve issues in a timely manner.
industry
Consulting
experience
5 - 7 years

$50K - $90K - Clifton, NJ
Compile pertinent data for calculating quotes ensuring all data is received from clients, Engineering and Purchasing; provide program and delivery schedule updates through out the program.
industry
Manufacturing / Diversified
experience
5 - 7 years

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

$130K - $150K - Weehawken, NJ
Uphold high standards for timely issue resolution; contribute expertise to the management of existing and new IT products and services; define workarounds for known errors and initiate process improvements.
industry
Financial Services
experience
8 - 10 years

$90K - $120K - Stamford, CT
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
e-Commerce
experience
5 - 7 years

Melville, NY
Document all calls into the Call Management system in order to manage callers' inquiries in the most effective and professional manner to ensure efficient follow up and timely solution.
industry
Consumer Electronics
experience
Less than 5 years

$110K - $120K - New York, NY
Utilize knowledge and expertise to research and resolve issues in a timely manner and ensure customer's satisfaction; provides collaboration, communication, and coordination with internal team, clients, project managers, project leads, and/or contractors.
industry
Staffing & Recruiting
experience
Not Specified

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

$120K - $140K - Philadelphia, PA
The Application Support Engineers are responsible for the Build Engineering, Operations, Monitoring and Deployment of our Platform Tools offerings. This includes the development of automated deployment solutions.
industry
Telecommunications
experience
5 - 7 years

New York, NY
Ability to multi-task and maintain priorities; must be a self-motivated team player and able to immediately contribute to a fast paced, deadline intensive environment.
industry
Consulting
experience
Less than 5 years

Support Engineer

New York, NY
End to end ownership of the production environment; infrastructure management.
industry
Consulting
experience
5 - 7 years

IT Support Engineer

Florence, NJ
The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations.
industry
Internet Services
experience
Not Specified

Rutherford, NJ
The Customer Service Engineer will establish and grow effective service relationships with assigned customer base. The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair.
industry
Consulting
experience
Less than 5 years

New York, NY
The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair. The Server Break Fix Engineer will provide onsite service to meet 24x7 SLAs.
industry
Consulting
experience
Less than 5 years

Rutherford, NJ
The Server Break Fix Engineer will identify and coordinate all customer service related activities and objectives with assigned customer base.
industry
Consulting
experience
Less than 5 years

New York, NY
Ensure that the BAU service is prioritised and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLAs and reporting metrics in place.
industry
IT Consulting/Services
experience
Not Specified

VOIP Support Engineer

Florham Park, NJ
Execute the installation, configuration and testing of Cisco phone system components.
industry
Consulting
experience
5 - 7 years

New York, NY
Proactively monitor the company applications to capture potential issues (e.g. alerts, performance) before they occur. Keep clients updated with any issues with the Software. Ensure Clients are provided with Upgrades, patches and/or service packs as required.
industry
Software
experience
Less than 5 years

Fort Lee, NJ
Ensure all user support questions are being answered in a timely manner; ensure production systems are running smoothly; monitor systems to ensure availability and responsiveness.
industry
Staffing & Recruiting
experience
5 - 7 years