Job Market Guide: Customer Support Engineer jobs in New York

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in New York. Customer Support Engineers in New York have between ${} and ${} years of experience, averaging $${} years of experience.

103 Customer Support Engineer jobs in New York

Support Engineer

New York, NY
Support Engineers articulate product solutions and market concepts to a mixed skillset of End-users. Using customer requirements, the team develops use cases for Engineering improvements, contributes to product documentation, and provides training to the teams we support.
industry
Manufacturing / Diversified
experience
Less than 5 years

Jersey City, NJ
Provide Level 3 application support, work with multiple parties including auditors on multiple simultaneous requests.
industry
Manufacturing / Diversified
experience
Less than 5 years

New York, NY
In this role, the selected candidate will escalate all Major Incidents in the Major Incident Manager or Problem Manager; identify and escalate problems and major failure of servicedentify and escalate problems and major failure of service.
industry
Financial Services
experience
Less than 5 years

TINTON FALLS, NJ
Engage and assist customers to reach decisive & consistently satisfactory outcomes via phone, email, and remote session.
industry
Business Services
experience
Less than 5 years

New York, NY
Write OPC code, write ORC (Optical Rule Check) code, compile and present statistical results of code output, and achieve quality metrics within customer driven time frames.
industry
Manufacturing / Diversified
experience
5 - 7 years

Shelton, CT
The successful candidate will have a customer centric attitude by understanding how customers use the Shipping API, helping to continuously improve the customer experience, and having an I own the resolution mentality.
industry
Advertising & Marketing Services
experience
5 - 7 years

TINTON FALLS, NJ
As a Customer Support Engineer you will use your excellent communication, problem solving skills, and technical curiosity to deliver the highest level of problem resolution and service excellence.
industry
Consulting
experience
Less than 5 years

$80K - $90K - Philadelphia, PA
As Technical Support Engineer, Imaging Clinical Applications and Platform (ICAP), you will deliver world class service to support customers throughout the solution lifecycle, including implementation and service processes.
industry
Business Services
experience
5 - 7 years

New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
Business Services
experience
5 - 7 years

Horsham, PA
Provide technical feedback to engineering concerning product changes / enhancements. May be called on - site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.
industry
Business Services
experience
Less than 5 years

Melville, NY
This job will require travel to customer sites and work with them on API integration. While on site he will provide feedback to the API team for platform enhancements.
industry
Business Services
experience
Not Specified

New York, NY
Troubleshoot and resolve hardware, software and network connectivity issues efficiently and accurately and escalate more complex, time-consuming issues to the Sr. Service Desk Engineer, other IT teams or 3rd party vendors when necessary.
industry
Business Services
experience
Not Specified

Helpdesk Support

Philadelphia, PA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

New York, NY
The Customer Solutions Engineer (CSE) will be responsible for the Design, Build and Support of our product or third party components for our customers.
industry
Consulting
experience
5 - 7 years

West Hartford, CT
In this role, you will provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN).
industry
Software
experience
Not Specified

Philadelphia, PA
In this role, you will troubleshoot and develop technical solutions related to software and setup errors for field engineers, technicians, and customers.
industry
Consulting
experience
Not Specified

$140K - $160K - New York, NY
In this role, you will be responsible for solving technical issues, setting expectations, and escalating.
industry
Financial Services
experience
Not Specified

New York, NY
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
industry
Telecommunications
experience
Less than 5 years

$80K - $90K - Philadelphia, PA
As Technical Support Engineer, Imaging Clinical Applications and Platform (ICAP), you will deliver world class service to support customers throughout the solution lifecycle, including implementation and service processes.
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
Use technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
industry
Business Services
experience
Less than 5 years

Helpdesk Support

New York, NY
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Orangeburg, NY
Responsible for managing the vendor interfaces and interact with vendors in testing connectivity, review file transmissions every day.
industry
Telecommunications
experience
Less than 5 years

Fort Lee, NJ
Ensure all user support questions are being answered in a timely manner; ensure production systems are running smoothly; monitor systems to ensure availability and responsiveness.
industry
Staffing & Recruiting
experience
5 - 7 years