Assists Client Services Directors with daily project management responsibilities,ensuring each assigned client project flows smoothly through each required Public Touchpoint Solutions department from inception to completion.
In this role, you will be actively manages clients budget, schedule and program; HNTB budget and schedule; project communications, documentation, and administers relevant aspects of a formal quality control program.
In this role, the selected candidate will develop a strategic plan that identifies the various systems and data related areas, and an action plan with short and long term initiatives to develop and rollout of investor reporting tools and automation.
The Service Client Delivery Manager will manage client relationships and will drive implementation of projects and other initiatives post contract; this position involves project management, business management and relationship management with assigned client accounts.
In this role,you will be responsible for develop and execute Client Service Strategyand Planning, Client Service Assessments, Marketing Strategy, Client and Alumni Relationship Management, Client Meeting Preparation, and Proposals
The candidate will be an exceptional program manager with a proven multi-year track record in transformation execution, business partnership, governance and a disciplined approach to running a strategic program office.
In this position, you will work with sales and your account team(s) to help to drive overall upfront planning for your account(s), and you will manage a portfolio view of brand and media strategies for clients.
This position involves project management, business management and relationship management with assigned client accounts; cultivate client partnerships to ensure joint alignment of short and long-term goals.