The Center Manager is responsible for all
aspects of center management, including having a focus on sales performance and
operational excellence while ensuring compliance with Company policies and
In this role, the selected candidate will be responsible for building and maintaining camaraderie amongst center associates, while ensuring all teammates drive collectively toward financial center goals.
Work collaboratively with the Continuous Improvement team and responsible for the creation of a Distribution Center-wide culture of continuous improvement that reduces waste throughout all distribution processes using CI Tools as well as Lean techniques around process re-engineering.
In this role, the selected candidate will monitor staffing levels and work with each Call Center to ensure adequate staff and coverage for all work hours; focus on continual improvement to increase efficiency and effectiveness.
In this role, you will work with Corporate team to ensure plant function is aligned with overall business objectives and the company has the capabilities to deliver results. Develop and implement plans to provide process improvement in key areas.
In this role, you will be responsible for managing the overall operations at a low-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.
In this role, the selected candidate will manage the day-to-day activities of Financial Solutions Advisors (FSAs), Financial Center Financial Advisors (BFAs), Senior Relationship Managers, and Relationship Managers (RMs).