In this role, the selected candidate will be responsible to provide strong customer service by responding quickly to client requests, offering solutions to client needs, and developing meaningful client relationships
In this role, the selected candidate will develop and maintain in-depth knowledge of internal applications in order to support customers; log, research, and accurately resolve complex customer inquiries and problems in a timely manner.
In this role, you will be responsible for
the day to day administration, configuration, and performance monitoring of vendor purchased and in-house developed software systems including desktop, client-server and web based applications as well as support.
In this role, you will provide VIP support for desktop, laptop, tablet, mobile devices, conference room technologies, and any associated peripherals and components such a thin clients, printers, fax machines, and other end-user technologies.
In this role, the selected candidate will fix problems with software applications, by identifying known errors and problem trends and finding permanent solutions, root cause analysis and providing level 2 and 3 application support.
In this role, the successful candidate will collaborate with project team, Product Manager, business and technology partners to jointly identify data needs required to deliver the next generation of wealth management technology solutions.
In this role, the selected candidate will serve as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise's products.
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$45K to $75K -Great Neck, NY
In this role, the selected candidate will act as primary technical contact to allocated clients for new requirements, support and project deliverables. Formulate business and workflow requirements into technical solutions.
In this role, the selected candidate will work with technical and business users to analyze business/clinical needs, create specifications and oversee the implementation of new applications, functionalities, enhancements, upgrades, and modifications.