Manage a service desk providing technical support for end users in an enterprise environment. Monitor the service desk staff to ensure the team is meeting and exceeding contract and performance expectations, defined metrics/benchmarks.
In this role, you will be delivering high quality and efficient service to both internal and external clients through the day - to - day account management of an assigned group of commercial insurance middle market accounts within a Branch.
In this role, you will be responsible for developing and maintaining solid, productive long-term relationships with assigned clients by developing an in-depth understanding of the clients needs, including short-term and long-term goals.
The RCM Sales Executive is responsible for selling Revenue Cycle management solutions and Debt Recovery Services to an assigned geographical region to Hospital, Medical Clinic, and Large Medical Practice prospects and clients.