Develop business plan for team/group operations including budget development. May build industry relations communicating technologies and operational concerns through industry networking. Manages the activities of individual contributors or supervisors in a section or department with accountability for goals, objectives, operational policies. May participate in the development of functional strategy. Has responsibility for hiring, termination, performance and salary decisions.
Support Supervisors to create a positive work environment that engages associates and enables strong performance. Manage HR activities such as performance appraisals, training, interviewing, counseling, and staff and resource utilization.
This position is responsible for managing, motivating, and representing our technical support team. The Technical Support Manager will help team members address customer cases, usage problems, and questions in a timely manner.
Perform complex purchase accounting for business combinations and other merger and acquisition transactions, including identifying and valuing assets acquired and liabilities assumed in a business combination and preparing journal entries as needed.
Lead customer interaction efforts to be able to do research and analysis to determine customer needs of their equipment, all product specifications, manuals and the feasibility of the actual design of the product.
The Senior Technical Support Manager must be able to proactively manage the DEXIS Technical Support department, monitoring performance and quality metrics to identify and drive continuous process improvement through the use of company Business System (DBS) tools.
Ensures design interface between Integrated Logistics Support (ILS) and engineering occurs at the beginning and throughout a program lifecycle so that supportability is designed into a program/product.