In this role, you will be responsible for performing tasks associated with the sigint and/or other intelligence disciplines' production cycle, including researching, tasking, analysis, reporting, assessing, and interacting with customers.
The Network Support Specialist II assembles, configures, programs and provides ongoing technical support for Cell Phones, Mobile Device Management for portable devices, Personal Computer (PC) and Network Hardware, as well as operating systems and applications software.
In this role, the selected candidate will support Microsoft Windows and iOS operating systems; provide support for all office productivity applications including Microsoft Office (Access, Word, Excel, PowerPoint, Exchange, Outlook), SharePoint, Morningstar Direct, FactSet and Code:Red.
In this role, you will be responsible for taking a lead role in assisting the department in carrying out day to day authorizations, troubleshooting, escalation and database management in addition to providing technical support for blackout events on Regional and National networks.
In this role, you will ability to use various in-house, commercial and freeware tools to interpret and analyze technical data and the ability to document and report technical findings for internal and external customer use.
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$50K to $83K -Roswell, GA
The Technical Support Specialist's role is to ensure proper support operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help via remote desktop sessions.
The ideal candidate will be an interdisciplinary powerhouse, with a skill set including analyzation, troubleshooting and database administration. This person must possess exceptional communication skills and be capable of eliciting, capturing and evaluating relevant data and information from internal and external customers, business specialists and engineers.
In this role, you will ensure the customer experience is at world class level for Corsair Products through the development and use of KPIs through all channels of customer interaction phone, chat and e-mails.
In this role, you will provide data product production support for all Army Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) systems Capability Sets (CS).
In this role, you will perform, under the direction of technicians outside the Support Service group, additional duties including but not limited to, moving phones, network wiring and server maintenance as needed.
In this role, you will be responsible for analyzing exploitation opportunities, interpreting analytical results, writing and editing skills at a technical/professional level, and managing internal and external customer relations.
In this role, you will be responsible to perform hardware refresh activities including storage vmotions, server migrations using Zerto tool, assessing and requesting correct storage for migration needs, P2Vs and V2Vs.