Provide consistency in customer deliverables by training & on-boarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks and performing supervisory functions for the Field Services Team.
Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassions ministry in prayer.
The Client Support Specialists in this position must be web-savvy and have strong customer service skills. This is a critical role that interacts directly with our clients and supports our pay-per-click (PPC) advertising sales efforts.
Provides a professional level of analysis and administration such as budget preparation and tracking, process management, purchasing, communications, program development, data research, analysis, and/or information management in support of the African American Relations Strategy.
Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability.
Provide technical support to field engineers, technicians, and product support personnel that diagnose, troubleshoot, repair, and debug equipment, computer systems, complex software, or networked and wireless systems.
The Intermediate Product Support Specialist will focus on managing and maintaining our customers systems. This role involves troubleshooting customer deployments, ensuring high-availability of our applications and investigation of the root-cause of failures.