Establishes business processes and core capabilities aligned with customer focused strategies that fuel a strategic roadmap of connected or interdependent projects across SW Divisions and global geographies.
Accountable for overseeing the coordination, processing, monitoring, and administration of payments in accordance with agreed Contracts and Budget Exhibits; setting guidelines in developing negotiation strategies and providing oversight for all budget negotiations.
Master the SKU and product class infrastructure that powers all of the sites including management of imagery, SKU data, related items & cross-sell features, globalization tools, and how back-end data translates to the front-end.
Meets with Business and Function leaders to identify real estate needs, develop alternatives, and implement solutions for critical/complex sites; manage CREWS web pages and operational communications to the clients.
Responsible for all aspects of recruiting, staffing, training and managing personnel to meet KPIs within expected financial/expense targets.Lead management team and bankers to meet or exceed KPI's and expectations for multiple sales / service programs within the center.
Responsible for ensuring that we continue to provide best in class support to customers as well as contributing to innovation in the CX organization by acting as a thought partner and subject matter expert on all things customer service-related.
Responsible for the planning, development, implementation, and evaluation of clinical tissue donor site development, tissue recovery, professional education, personnel management, and fiscal management.
Evaluate current digital content management procedures, oversee process for content reviews and audits with line of business marketing strategists while ensuring all pages are reviewed and on scheduled.
The Director is responsible for all aspects of the operations ensuring the highest level quality of service to our customers provided by our associates, and supporting the policies, goals, and objectives of the company.
The Senior Director for Ambulatory Practice Site Operations is responsible for identification and coordination of existing, expansion, and/or new ambulatory practice site services. This position supports Medical Group and Medical Center Administration to develop and carry out the ambulatory practice site goals, objectives, and performance standards.