The Branch Manager directs all activities of the assigned branch, focusing on achievement of the branch goals while providing quality customer service that is delivered through well trained and motivated branch staff.
This may be accomplished through active calling efforts and referrals from existing customers, providing the City National Bank (CNB) exemplary level of service, identifying and promoting solutions to client needs, and maintaining operational integrity.
In this role, you will be responsible for developing an active calling program that results in new profitable business to the branch, as well as motivating colleagues within the branch to contribute to the development of new profitable business.
Responsibilities include, but are not limited to, strategic and operations planning for the DC, including financial management, operational performance and analysis, planning and execution, distribution, fleet management, inventory management, vendor management, and leadership, including performance management.
In this role, the successful candidate will be responsible for leading, training and mentoring an initial team of 4 Recruiters with a business plan that can allow you to further develop the team to c10 -20 (depending on results).
Develop new customer relationships and expand and retain existing relationships by proactively identifying opportunities leveraging the portfolio management process and utilizing the fundamentals of the Bank's sales process to achieve personal sales and/or referral goals.
Overall responsibility for the critical issues of branch operation and profitability, including sales, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, building and vehicles, community relations, accounts receivable and resolution of personnel issues.
In this role, you will provide leadership, motivation, direction and training to branch team to serve customers profitably Meet or exceed total sales, GE sales, net income and asset management targets.
Work with regional sales manager, and division sales manager as available, to facilitate sales training as needed, promote a thorough understanding of market conditions including current customers, potential customers, and competitors for assigned territory, and design and implement sales strategies to achieve revenue goals.