In this role, the selected candidate will be responsible for the management of the Pharmacy, including employee supervision, business related functions, dispensing functions, medical records and other activities required for proper pharmacy operations.
In this role, the selected candidate will identify and target problem areas in implementation as well as overall instance and work with management to determine and implement best practices and business procedures.
In this role, you will be responsible to understand the overall performance of the Customer Care assisted contact channels by analyzing current trends, understanding business drivers, and proactively delivering data driven recommendations.
The Business Development Manager will target corporate clients predominantly, but not exclusively, in the financial, technology and pharmaceutical sectors with a view to building a sales pipeline and ultimately securing contracts for their sales meetings, conferences, trade shows, award ceremonies, product launches, events and exhibitions.
In this role, you will lead a team of workforce management professionals responsible for monitoring contact center queues, customer wait times and service level performance, and operational trends (call volumes, call patterns, and staff productivity).
In this role, the selected candidate will drive sales of Identity, Fraud and Payment solutions, incorporating data services, analytical capabilities and software solutions to help users combat financial crime, improve customer experience and meet compliance and regulatory requirements.
In this role, the selected candidate will need to be well organised, an excellent relationship builder and key account manager, with a good attention for detail, with the ability to up-sell and to work autonomously in a field based capacity.
In this role, the selected candidate must have the ability to verbally communicate clearly and succinctly; manage the day to day running of the department and at the same time ensuring that you motive all your staff to perform at their highest level.
Actively seeking to speak with candidates who have a proven track record with hands on Risk Management and Signal Detection experience on a Global Level, as well as experience authorising Aggregate Safety Reports.