Monitor software and license allocation against contracted levels and proactively address gaps and maintain vendor contact database, contract repository, contract life cycles, and forecast annual costs.
Position responsibilities will involve assisting the IT PMO Manager, IT Management Team, and IT Project Managers in reviewing projects, assisting with project definition, prioritization, and resourcing through project management tools and processes.
In this role, you will coordinate all IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems.
The IT Support Center Coordinator is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails into tracking system, diagnosing and resolving technical problems and escalating when necessary as well as other duties as assigned by the IT Team.
Analyze and solves problems that are lower complexity and may be routine in nature, requiring varied responses depending on the situation. Interact with peers within Accenture before updating supervisors.
Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary.
The IT Support Center Coordinator is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails into tracking system, diagnosing and resolving technical problems.
Responsible for the design, deployment, general use, administration, patching, auditing and retirement of standard HCMC IT hardware and software solutions. Works with leadership to allocate and monitor IT resources, this includes operating and capital budgets, physical hardware, and software.
The Project Coordinator develops and publishes project reports, maintains project artifacts, monitors project budgets and assists with special reporting requirements for IT oversight and other mandates.
In this role, the selected candidate will provide project planning, scheduling, and reporting support to the project team, support during the Project Planning Phase including the development of Project Plans, Scope, and/or CAP, gather project plan details from the project management team and assemble into a project plan.