Job Market Guide: Help Desk Manager jobs - Nationwide

Competition
Avg
0.522772
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Help Desk Managers in Nationwide. Help Desk Managers in Nationwide have between ${} and ${} years of experience, averaging $${} years of experience.

182 Help Desk Manager jobs - Nationwide

Cary, NC
Define and communicate service level agreements and resource allocation to the IT Leadership team. Organize and negotiate IT resource allocation to meet Client Service SLAs.
industry
Automotive
experience
5 - 7 years

Annapolis, MD
Supervises assigned staff, which may include subordinate supervisors, in support of networked and stand-alone computer users and systems.
industry
IT Consulting/Services
experience
8 - 10 years

Huntersville, NC
Build cross functional working relationships within and outside of the Supply Chain to balance business needs, cost containment and customer needs; resolve customer delivery issues, complaints, etc in a timely manner.
industry
Business Services
experience
5 - 7 years

Washington, DC
The Customer Service Manager has experience in planning, implementing, and managing customer service systems.
industry
Business Services
experience
5 - 7 years

Dalton, GA
The Office Manager will directly manage the department supervisors of Customer Service, Art Department, Accounting Department, Marketing, Retail Division, and Human Resources.
industry
Diversified Industrial
experience
Less than 5 years

IT Help Desk Manager

Charlotte, NC
Responsible for successful execution, review and compliance of new and existing procedures for all assigned staff.
industry
IT Consulting/Services
experience
5 - 7 years

$62K - Ontario, CA
Participate in a rotational training program covering all aspects of customer service. Perform quality monitoring on team members and provide feedback.
industry
Retail / Diversified
experience
Not Specified

Johnstown, PA
Provide senior technical resource expertise on systems, processes and procedures. Be available as required to provide guidance and answer questions.
industry
Non-Profit
experience
5 - 7 years

New York, NY
Direct daily operations and performance management of the service team.
industry
Leisure and Travel
experience
5 - 7 years

Chicago, IL
Work with our contact center partner and global teams on solutions for agent tools, training and technology to improve customer interactions across all channels.
industry
Leisure and Travel
experience
5 - 7 years

Chantilly, VA
Provide the highest level of support to clients by resolving service requests that have been escalated by lower tiers.
industry
Business Services
experience
5 - 7 years

Help Desk Manager

Atlantic City, NJ
Assists customers experiencing problems with IT resources, or requesting new services.
industry
Business Services
experience
8 - 10 years

Austell, GA
Demonstrated ability to problem-solve issues, evaluate and improve internal processes, train and develop team, and be the liaison between customer/sales/production. Review accounts receivables and provide appropriate information to corporate ar team.
industry
Industrial Equipment & Supply
experience
Less than 5 years

North Hollywood, CA
Develops and oversees relationships with purchasing contacts and holds accountable responsible personnel for the supply chain coordination to meet on time customer needs.
industry
Business Services
experience
8 - 10 years

Fort Lauderdale, FL
The Help Desk Operations Manager will manage a team who addresses technical and IT support requirements and resolves IT-related issues of the entire workforce of an organization in a timely manner. The Help Desk Operations Manager will work along with the rest of IT Managers and Director to develop an effective and workable framework for managing and improving customer IT support in the organization.
industry
Business Services
experience
8 - 10 years

Tempe, AZ
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment.
industry
Financial Services
experience
8 - 10 years

Los Angeles, CA
Provides technical customer service by researching and troubleshooting problems with wire transactions. Acts as liaison between customers and the Treasury department for the purchase of Euros or other investment products.
industry
Financial Services
experience
5 - 7 years

Cincinnati, OH
Participate in internal management meetings and other interdepartmental operation meetings.
industry
Security Services
experience
8 - 10 years

Help Desk Manager

Oklahoma City, OK
Assists customers experiencing problems with IT resources, or requesting new services.
industry
Business Services
experience
8 - 10 years

Huntersville, NC
Partner with supply chain and manufacturing teams to drive effective balance between business KPI's - service levels, working capital (inventory), and cost to serve.
industry
Business Services
experience
5 - 7 years

Ontario, CA
Develop managerial / leadership skills of team leads / representatives. Monitor, track and enforce departmental policies, procedures and goals.
industry
Retail / Diversified
experience
5 - 7 years

Gleason, TN
Develop, implement and manage the adoption of controls that allows the organization to quickly identify trends and potential issues and address them in a timely manner.
industry
Business Services
experience
8 - 10 years

Help Desk Manager

Washington, DC
Assists customers experiencing problems with IT resources, or requesting new services.
industry
Business Services
experience
8 - 10 years