Direct and supervises assigned personnel, including performance management, scheduling, orientation, and training. Makes recommendations on/approves employee hires, transfers, promotions, salary changes, disciplinary actions, terminations and similar actions.
Partner with marketing leaders across all major functions to measure and review progress against goals. Strong emphasis on ensuring any deviations are shared as appropriate and proactively offering contingency scenarios to optimally use our allocated resources.
The Senior Director of Government Operations is responsible for the oversight of the National Medicare and Medicaid Centers, and to provide safe, effective, and appropriate care in a fiscally responsible manner through direction, support and development of staff, and through collaboration with other directors and administrative staff.
Develop and own the HR Operations road map with continued focus on streamlining and automating business processes to create a value added HR organization that can effectively support our growing business.
Ensures compliance with operational standards, performance guarantees, service level agreements. Understands and articulates financial impact with respect to claims management, resource utilization, staffing, productivity, quality, inventory, process design and controls, service, expense management.
Will provide leadership and consultation to Program Directors to ensure that programs meet the quality, licensing, accreditation, utilization management and medication administration program (MAP) standards as set forth by the Department of Mental Health.
Directs and leads the site leadership team, and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery and service while making products at the lowest cost possible.
The Operations Director is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards.