Job Market Guide: Customer Support Manager jobs - Nationwide

Competition
Low
0.271917
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Managers in Nationwide. Customer Support Managers in Nationwide have between ${} and ${} years of experience, averaging $${} years of experience.

49 Customer Support Manager jobs - Nationwide

Columbia, SC
Manages team of technicians, including interviewing and selecting, training, mentoring, motivating, rewarding and correcting in accordance with company practice and policy.
industry
Software
experience
5 - 7 years

$90K - $110K - Raleigh, NC
Lead generation and development of new opportunities for customer support products in North America; conduct negotiations and drive towards upgrading older equipment and coordinating with the sales team.
industry
Diversified Industrial
experience
Less than 5 years

Phoenix, AZ
Maintain relationships with assigned oems through written communications, workshops, m&os, conferences and periodic visits, as applicable.
industry
Manufacturing / Electronics
experience
8 - 10 years

Dallas, TX
Previous experience with a Technology Company - Leverage our current CRM and Case Management Tools but find ways to streamline this process, provide tighter integration with the product development team.
industry
Software
experience
5 - 7 years

Newark, CA
As a Customer Support Manager, you will be working with a leading team of engineers, optical product experts, eye care vision leaders, customer service representatives, and optometrists.
industry
Health & Beauty
experience
5 - 7 years

Lehi, UT
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
industry
Networks
experience
Less than 5 years

Lehi, UT
Develops and manages the Oracle Support relationship with a designated large account or small number of medium accounts throughout engagement. Maximizes the customers use of Support Services, drives high degree of satisfaction and referenceability, and to protects and enhances Support revenue streams.
industry
Networks
experience
8 - 10 years

Phoenix, AZ
Demonstrated ability to develop team members effectively, set team goals, guide people to their highest levels of performance, and through challenging situations.
industry
Business Services
experience
5 - 7 years

Toronto, ON
In conjunction with the manager, is responsible for the human resources management of team, which includes hiring, training, coaching, mentoring, recognition and performance management.
industry
Software
experience
5 - 7 years

Chicago, IL
Proven ability to manage effectively, set team goals, develop people to their highest levels of performance, and guide through challenging situations.
industry
Business Services
experience
5 - 7 years

Markham, ON
In conjunction with the manager, is responsible for the human resources management of team, which includes hiring, training, coaching, mentoring, recognition and performance management.
industry
Software
experience
5 - 7 years

New York, NY
Use industry experience and knowledge of Google Support to build a living framework of customer journeys that drive value and improve multi-channel experience.
industry
Information Services
experience
11 - 15 years

Chantilly, VA
Provide the highest level of support to clients by resolving service requests that have been escalated by lower tiers.
industry
Business Services
experience
5 - 7 years

Savannah, GA
Maintain relationships with assigned oems through written communications, workshops, m&os, conferences and periodic visits, as applicable.
industry
Manufacturing / Electronics
experience
8 - 10 years

Appleton, WI
Work closely with the sales representatives and customers to obtain feedback on product performance and reliability.
industry
Automotive
experience
5 - 7 years

Austin, TX
Manage customer dissatisfaction issues and proactively seek ways to improve customer satisfaction.
industry
Information Services
experience
5 - 7 years

Fort Belvoir, VA
Must be able to pass the National Agency Check with written Inquiries (NACI), National Trust, and a favorable completion of a Federal Bureau of Investigation (FBI) fingerprint check, or a DoD/DoE-determined equivalent investigation, or greater.
industry
Aerospace / Defense
experience
11 - 15 years

Falls Church, VA
Direct and manage customer support employees, maintaining full compliance with all required policy, regulations and directives.
industry
Business Services
experience
11 - 15 years

Bellevue, WA
Maintain a mindset of continuous improvement focused on the customer experience, ensuring high customer satisfaction and retention.
industry
Business Intelligence
experience
8 - 10 years

Phoenix, AZ
Lead, motivate, and develop Community Operations Managers within a time-sensitive and demanding environment to deliver on operational KPIs.
industry
Business Services
experience
5 - 7 years

Denver, CO
The Customer Support Manager is responsible for overseeing the evolving technical support needs of our clients and end users of our software. The ideal candidate has experience building a SaaS software support organization, utilizing systems, processes and metrics to resolve customer issues. As a relatively new department and the first Denver based employee, this person will be responsible for directly managing and resolving support cases, while evolving the systems and team to support end users 7-days per week and grow the organization as we expand globally.
industry
IT Consulting/Services
experience
Less than 5 years

San Diego, CA
The role of Customer Support Upgrades (CS-U) Group lead is an excellent opportunity to use and further develop your operational management, Cross sector stakeholder management and team building skills. You will be contributing to the long term strategy and take the lead in building and growing your team to the next level while securing 7x24 Customer Support upgrades support, driving structural issues to solution and continuously improving the cycle time of upgrades at our customers.
industry
Semiconductors
experience
8 - 10 years

Falls Church, VA
Act as a Point of Contact ( POC ) for questions or difficulties that arise related to the contract, interfacing with the CO, COTR, and Government leadership on a daily basis.
industry
Industrial Equipment & Supply
experience
8 - 10 years