Job Market Guide: Customer Service Supervisor jobs - Nationwide

Competition
High
0.841089
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Supervisors in Nationwide. Customer Service Supervisors in Nationwide have between ${} and ${} years of experience, averaging $${} years of experience.

26 Customer Service Supervisor jobs - Nationwide

$61K - $93K - Laurel, MD
Manages and monitors individual Teams contact center performance metrics, service levels, and quality to ensure customer satisfaction.
industry
Energy / Utilities
experience
Less than 5 years

Frisco, TX
Responsible for working directly with National Insurance Center (NIC) representatives to ensure the appropriate designation and follow-up of all accounts requiring Medicare refunds and credits.
industry
Financial Services
experience
Less than 5 years

Melville, NY
Under general supervision of the manager, supervise, evaluate and develop customer service staff in support of customer satisfaction goals for all publics. Contribute to the achievement of division and corporate action plans.
industry
Business Services
experience
5 - 7 years

$55K-$71K - New York, NY
Supervises employees daily activities, delegates work, and trains and coaches employees regularly regarding performance.
industry
Staffing & Recruiting
experience
Less than 5 years

Oak Creek, WI
Develop a proactive stance in dealing with all customer service related problems and implement appropriate action plans to ensure customer satisfaction.
industry
Chemicals
experience
5 - 7 years

Madison, WI
Responsible for supervising customer service representatives and/or specialists to work more efficiently and productively.
industry
Manufacturing / Electronics
experience
5 - 7 years

Irvine, Scotland
You will be in direct contact with both end customers and internal stakeholders across the globe to provide excellence in customer service, supporting Regional Account customers.
industry
Business Services
experience
Less than 5 years

Philadelphia, PA
Advanced desktop management technologies, including detailed understanding and PC proficiency, Working knowledge of Microsoft Windows client operating systems as well as various software packages including Microsoft Office, Windows 7, Windows 10, MS Exchange and Active Directory.
industry
Business Services
experience
5 - 7 years

Help Desk Supervisor

West Covina, CA
Work with the help desk manager to develop, prepare and update plans for new products/service releases.
industry
Business Services
experience
5 - 7 years

Help Desk Supervisor

Vancouver, WA
Responsible for training and development of assigned staff, providing skills and knowledge training, coaching, clear feedback and corrective action as necessary.
industry
Building Materials
experience
5 - 7 years

Hampton, VA
Develop and execute employee engagement and achievement plans. Coach and develop employees by focusing on competencies and individual performance.
industry
Managed Care & Health Insurance
experience
Less than 5 years

Lagrange, GA
Responsible for supervising and coaching a team of associates to provide excellent customer satisfaction for internal and external customers. Responsible for resolving customer issues, controlling cost and supporting customer and associate retention.
industry
Consumer Goods / Miscellaneous
experience
Less than 5 years

Williston, VT
The Business to Business (B2B) Customer Service Supervisor is accountable for order management of our Retail customer channel and leads a team who provides comprehensive support for B2B customer inquiries, service programs and orders. This position manages policies, procedures and processes for the department and is accountable for understanding and meeting customer expectations. This position is responsible for the quantity and quality of the work output of the team to achieve organizational goals, strategies and measures.
industry
Food & Beverage
experience
5 - 7 years

$60K - $70K - Seattle, WA
The manufacturing Customer Service Supervisor is responsible for executing the plan to achieve excellent customer service.
industry
Building Materials
experience
Less than 5 years

Help Desk Supervisor

Costa Mesa, CA
Responsible for staff performance management, including skill development, training plans and ongoing coaching for each team member.
industry
Financial Services
experience
Less than 5 years

Help Desk Supervisor

Albany, NY
The Help Desk Supervisor is responsible for supervising helpdesk professionals to meet or exceed defined performance metrics fulfill requests for client access to supported systems.
industry
Business Services
experience
5 - 7 years

Louisville, KY
Able to resolve customer queries and assist team members to get the task done on given time; responsible for assign various task to team members.
industry
Healthcare IT
experience
Not Specified

Chicago, IL
solid supervisory skills including performance management, employee relations, strong leadership, and team development; professionally navigate departmental and Firm organizational structures in order to facilitate resolution of complex issues.
industry
Legal Services
experience
5 - 7 years

Beachwood, OH
Ability to generate and analyze data to determine trends, growth opportunities, metrics alignment, etc.
industry
Healthcare IT
experience
8 - 10 years

San Rafael, CA
Conduct training for customer service processes for team members, clients and merchants (as applicable). Reinforces training (post classroom or on the job) through day to day interactions.
industry
Internet Services
experience
5 - 7 years

Alpharetta, GA
Supervise a team of agents who are handling incoming disputes and complaints, manage daily activities of team- including production, questions, and performance reviews.
industry
Information Services
experience
5 - 7 years

Hampton, VA
Leads by example and acts ethically and honestly. Exemplifies leadership by being credible, knowledgeable and trustworthy.
industry
Managed Care & Health Insurance
experience
Less than 5 years

$80K - $90K - Concord, CA
Managing team of Member Service Representatives that are first point-of-contact for members regarding their healthcare benefits and plans.
industry
Business Services
experience
Less than 5 years

Duarte, CA
Manage Help Desk resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work, and time allotted for holidays and paid/unpaid time off.
industry
Healthcare IT
experience
5 - 7 years