Job Market Guide: Customer Service Manager jobs - Nationwide

Competition
High
0.778713
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Nationwide. Customer Service Managers in Nationwide have between ${} and ${} years of experience, averaging $${} years of experience.

191 Customer Service Manager jobs - Nationwide

New York, NY
Direct daily operations and performance management of the service team.
industry
Leisure and Travel
experience
5 - 7 years

Charlotte, NC
Responsible for successful execution, review and compliance of new and existing procedures for all assigned staff.
industry
IT Consulting/Services
experience
5 - 7 years

Kent, WA
Establish and manage achievement of assigned team and individual sales production goals.
industry
Financial Services
experience
Less than 5 years

Overland Park, KS
Develop business plan for team/group operations including budget development. May build industry relations communicating technologies and operational concerns through industry networking. Manages the activities of individual contributors or supervisors in a section or department with accountability for goals, objectives, operational policies. May participate in the development of functional strategy. Has responsibility for hiring, termination, performance and salary decisions.
industry
Telecommunications
experience
5 - 7 years

Irvine, CA
Ensure proper problem management practices are in place which focus on root cause analysis and prevention of future problems.
industry
Food & Beverage
experience
11 - 15 years

Westmont, IL
Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals.
industry
Financial Services
experience
Less than 5 years

Phoenix, AZ
This position will direct and provide leadership to a team of client technology engineers that supports a multi-facility healthcare organization. Manages all activities of the team with responsibility for results in terms of service level attainment, performance standards, customer satisfaction, employee knowledge and retention, cost minimization, and process improvement.
industry
Business Services
experience
Less than 5 years

Atlanta, GA
Installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability.
industry
Government
experience
Less than 5 years

Washington, DC
Develop and analyze reports and trend results for Consumer Advocacy Escalations and Customer Satisfaction Surveys.
industry
Broadcasting
experience
5 - 7 years

$70K - $80K - Twinsburg, OH
The Manager IT Service Desk is responsible for designing and implementing effective and efficient service in support of PCs, software, printers and related peripheral devices, equipment relocation, purchasing of new hardware/software, and resolution of security issues.
industry
Healthcare IT
experience
5 - 7 years

Aurora, CO
Work with leadership and across teams to continuously improve service delivery in key areas (critical incident management, business continuity, security, communications services for other departments, regional Service Desk needs).
industry
IT Consulting/Services
experience
8 - 10 years

Help Desk Manager

Baltimore, MD
The Help Desk Manager SHALL have overall responsibility for the Contractors Help Desk management process, customer support process, and communication of upcoming changes to the EIDM user community.
industry
IT Consulting/Services
experience
5 - 7 years

Huntersville, NC
Partner with supply chain and manufacturing teams to drive effective balance between business KPI's - service levels, working capital (inventory), and cost to serve.
industry
Business Services
experience
5 - 7 years

Brooklyn, NY
Provide timely feedback and recommendations to customer service department managers on individual and team performance and training.
industry
Retail / Diversified
experience
5 - 7 years

Austell, GA
Demonstrated ability to problem-solve issues, evaluate and improve internal processes, train and develop team, and be the liaison between customer/sales/production. Review accounts receivables and provide appropriate information to corporate ar team.
industry
Industrial Equipment & Supply
experience
Less than 5 years

Youngstown, OH
Accountable for implementing defined organizational priorities, plans and objectives. 
industry
Energy / Oil & Gas
experience
8 - 10 years

WESTLAKE, TX
The Help Desk Team Manager provides leadership to a phone service team of 8-12 representatives who will assist internal and external clients with service, operational and technical issues.
industry
Financial Services
experience
5 - 7 years

Dublin, CA
Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals.
industry
Financial Services
experience
Less than 5 years

Huntersville, NC
Build cross functional working relationships within and outside of the Supply Chain to balance business needs, cost containment and customer needs; resolve customer delivery issues, complaints, etc in a timely manner.
industry
Business Services
experience
5 - 7 years

Houston, TX
Managing order entry to ensure orders are entered in to the system on time and accurately.
industry
Energy / Oil & Gas
experience
5 - 7 years

San Jose, CA
Design, update and create training modules that best communicate the features and functions critical for users to be successful.
industry
Business Services
experience
Less than 5 years

Valencia, CA
Develops and implements Customer Services Policies that Drive Efficient Solutions Manages CT site inside sales supervisors/Customer Service leads and other team members to ensure ITT policies and procedures are followed.
industry
IT Consulting/Services
experience
5 - 7 years

Chicago, IL
Work with our contact center partner and global teams on solutions for agent tools, training and technology to improve customer interactions across all channels.
industry
Leisure and Travel
experience
5 - 7 years

Washington, DC
Manage a call tracking system which includes computer software and written trouble tickets.
industry
IT Consulting/Services
experience
8 - 10 years