Develop and maintain installation and configuration procedures per divisional, corporate, and vendor best practices. Contribute to, document, and maintain divisional system standards per Corporate IT policies and/or SOX guidelines where appropriate.
Auditing and monitoring data and system rules to uncover data integrity issues and/or opportunities for improvement. Developing strategies to handle discrepancies and data quality problems; performing manual or automated data entry/data clean-up as required. Identifying opportunities to increase productivity through system utilization.
Make a difference, choose the company that is different. Just employees, but important partners apart of the family working together to provide quality care that leads to a satisfying and rewarding work environment.
Required critical skills include ability to identify and analyze issues, recommend and implement solutions; interpersonal skills necessary to maintain effective relationships with employees of all levels; and multi-tasking ability.
Works effectively with providers and other staff to develop and implement common priorities and goals related to providing optimal customer service, maximizing operational efficiency, assuring financial viability and rendering high quality health care services.
Perform day to day administration of the ServiceNow system, including making approved changes to process and work flows - primarily the CMDB. Perform ServiceNow implementation tasks including but not limited to: configuration, integration, custom development of CMDB.
Responsible for supporting a positive, professional, team-oriented, harassment-free work environment by understanding and complying with the Employee Handbook and Safety Policy/Manual and all Human Resources policies, and by demonstrating the Companys values and being a role model for the Company Brand.