Collaborate effectively across functional departments (including Marketing, Sales, Quality, R&D, Manufacturing, Purchasing and Field Services) to implement process and system improvements that improve customer satisfaction, simplify work processes and drive breakthrough growth.
Lead fact-gathering sessions to capture current state and future state processes as well as to capture and mitigate areas of risk; manage project documentation and capture requirements from all functional stakeholders.
Roofing system installation evaluation, roofing system problem troubleshooting, and training on proper installation techniques for firestone and genflex roofing systems. Serving both firestone and genflex licensed contractors, sales reps organizations, building owners, architects and design professionals.
In this role, the selected candidate will be responsible for the overall architecture of the system and maintaining an up-to date ERD (Entity Relationship Diagram) for all the objects and associations used.