Provides operational support for applications, supporting the business and other IT areas by providing status and recommending solutions where there are system issues and coordinating resolution of issues with Customer Support and Development.
Designs, implements, integrates, and provides full support for software in a multi-tiered, multi-platform environment. Researches the appropriate system software to meet corporate standards and objectives for system performance.
Assist with MMR preparation to include occupancy tracking and leasing pipeline tracking. Assist with budget preparation analysis to include property taxes, insurance, SPP analysis, and leasing assumptions.
Develops basic working knowledge of all Allstate personal lines product, price and risk management policy and processes and competitor intelligence tools and resources (including basic knowledge of underwriting systems and technologies).