The Clinical Quality Assurance Analyst is a clinician who conducts internal monitoring and assists in resolving/preventing deficiencies impacting plan compliance/Service Level Agreements (SLAs) to regulatory and accreditation standards. The incumbent interfaces with a diverse range of clinical and administrative professionals, resolves complex issues, and performs data analytic, monitoring and reporting activities.
The QA Analyst certifies and assures the quality of new and existing products by executing test plans and scripts to verify that new or modified software programs function according to user requirements and conform to established guidelines.
The Information Systems (IS) Analyst is responsible researching, planning, coordinating, designing and implementing business, cost, strategy, software and system choices to meet the organization's business requirements.
In this role, you will recognize and identifies potential areas where existing business services policies and procedures require change, or where new ones need to be developed and makes recommendations in these areas.
Utilize reporting tools such as SQL Server Reporting Services, Crystal Reports, Excel and Microsoft Dynamics Report Writer; extract meaningful information from system databases enabling users and management to make more informed business decisions.