Provides operational support for applications, supporting the business and other IT areas by providing status and recommending solutions where there are system issues and coordinating resolution of issues with Customer Support and Development.
The Artiva Applications Analyst will work with key customers (both business and technology) and vendor to support technical processes and procedures of applications and systems necessary to business operations.
Works closely with other internal staff members as well as staff at connected practices, facilities, and agencies to ensure that our ongoing interoperability services are reliable and responsive to the health care community's needs and Meaningful Use Requirements.
The Electrical Support role is the key person in Quality to support the plant for First-Time pass rates. They ensure vehicles are free of electrical defects helping to meet DRR, DRL, Compass, and Warranty metrics.
Utilize reporting tools such as SQL Server Reporting Services, Crystal Reports, Excel and Microsoft Dynamics Report Writer; extract meaningful information from system databases enabling users and management to make more informed business decisions.