Job Market Guide: Technical Support Analyst jobs in NY

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in NY. Technical Support Analysts in NY have between ${} and ${} years of experience, averaging $${} years of experience.

112 Technical Support Analyst jobs in NY

Clifton Park, NY
Engage and empathize with customers to support and resolve technical issues through completion; provide world-class customer experience with every interaction.
industry
Consulting
experience
Less than 5 years

Albany, NY
Analyze functional and non-functional requirements for java development projects involving J2EE, Java, Drools, JSF, EJB, Log4j, JSP, HTML, JMS, WebServices, DB2, Hibernate, Ibatis.
industry
IT Consulting/Services
experience
8 - 10 years

Compensation Estimate

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$60K to $90K - New York, NY
In this role, you will be responsible for understanding of information security concepts.
industry
Staffing & Recruiting
experience
Less than 5 years

Melville, NY
Document all calls into the Call Management system in order to manage callers' inquiries in the most effective and professional manner to ensure efficient follow up and timely solution.
industry
Consumer Electronics
experience
Less than 5 years

New York, NY
Troubleshoot technical issues or escalate and work with appropriate technology teams to provide solutions.
industry
Financial Services
experience
5 - 7 years

$110K - $135K - Great Neck, NY
Will both support the firm's suite of software and interact with our clients to understand their needs, design technical solutions and implement them, alongside the firm's development team.
industry
Financial Services
experience
Not Specified

$60K - $75K - New York, NY
You will be working heavily with Dynamics AX in analyzing data that will empower the finance department, assist in the preparation of stakeholders presentations, and assist as first responder to product related technical assistance and support inquiries.
industry
Traditional Media
experience
Not Specified

Great Neck, NY
Use technical design and development skills to resolve complex problems across many different platforms;work alongside developers throughout the firm to design, build, test, and deploy custom solutions.
industry
Financial Services
experience
Not Specified

Risk Support Analyst

New York, NY
Analyze, document and interrogate system capacity of the applications; establish and drive best practices for incorporating good capacity planning into system & component design.
industry
Staffing & Recruiting
experience
Less than 5 years

$80K- $81K - New York, NY
Provide support for products and software applications; Work alongside architects, developers, and functional consultants.
industry
Consulting
experience
Not Specified

New York, NY
Collaborates with project stakeholders (internal and external in order to define scope, collect, and manage requirements, and translate those requirements into technical and functional design specifications.
industry
IT Consulting/Services
experience
Less than 5 years

$90K - $110K - New York City, NY
Strong experience with Agile development methodologies; strong SQL skills to analyze existing data and identify gaps/data quality issues.
industry
e-Commerce
experience
8 - 10 years

Melville, NY
Conduct initial analysis and troubleshooting via telephone, email and remote control for customer accounts in a timely fashion.
industry
Staffing & Recruiting
experience
Less than 5 years

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

Melville, NY
Provides second level technical support by end-users; phone support may include troubleshooting, diagnosis and repair of equipment such as utility and digital imaging products.
industry
Staffing & Recruiting
experience
Less than 5 years

New York, NY
Experience writing technical stories in JIRA/confluence using industry standard notations (like BDD/Gherkin).
industry
Consulting
experience
8 - 10 years

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

New York, NY
Maintaining operation, monitoring and integrity of production systems to meet established standards.
industry
Financial Services
experience
5 - 7 years

$90K - $100K - New York, NY
Ability to work with product, business and application teams to write technical user stories for a SOA/services/messaging development team.
industry
Financial Services
experience
Less than 5 years

New York, NY
This role will help provide support forproduction systems and applications in Consumer and Community Banking (CCB),specifically supporting Digital applications.
industry
Financial Services
experience
5 - 7 years

New York, NY
Experience with ticket, incident and problem management tools and processes. Remedyforce experience a plus.
industry
Staffing & Recruiting
experience
Not Specified

New York, NY
Create a system ticket for all issues that require tracking and recordkeeping; help troubleshoot desktop issues, and reports unresolved issues to IT staff immediately.
industry
Staffing & Recruiting
experience
Not Specified

New York, NY
Writing technical stories in JIRA/confluence using industry standard notations; analyze existing data and identify gaps/data quality issues.
industry
Consulting
experience
8 - 10 years

QA Support Analyst

New York, NY
In this role, the selected candidate will be responsible for testing and Quality Assurance, and Quality Control of in-house systems and third-party applications to ensure stability of releases.
industry
Staffing & Recruiting
experience
Not Specified