Job Market Guide: Product Support Engineer jobs in NY

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Product Support Engineers in NY. Product Support Engineers in NY have between ${} and ${} years of experience, averaging $${} years of experience.

137 Product Support Engineer jobs in NY

New York, NY
Ensure that the BAU service is prioritised and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLAs and reporting metrics in place.
industry
IT Consulting/Services
experience
Not Specified

$90K - $160K - New York, NY
Creating new base instances for servers to support the latest versions and configurations.
industry
Software
experience
5 - 7 years

$120K - $140K - New Rochelle, NY
A qualified candidate will be expected to analyze industry trends and competitor actions, then adjust coverage forms accordingly; evaluate and implement pricing adjustments by individual state marketplaces to maintain profitability; develop and implement business plans to maximize profit and growth for individual state portfolios with profit and loss accountability.
industry
Business Services
experience
Less than 5 years

$125K - $150K - New York City, NY
Coordinate and triage software issues from the Help Desk, assist with the deployment of fixes & enhancements; responsibility for design, monitoring and reporting of automated testing & regression suites.
industry
Financial Services
experience
Less than 5 years

New York, NY
Proactively monitor application and infrastructure alerts and be able to react quickly; setup, manage and support data file downloads and processing.
industry
Staffing & Recruiting
experience
5 - 7 years

MALTA, NY
Coordinate with equipment and process engineering to review daily goals/priorities, project statuses, budgets, and qualification timelines.
industry
Manufacturing / Diversified
experience
Not Specified

New York, NY
Responsible for the platform stability, an internal escalation point for an enterprise Ecommerce SaaS platform, improving service level and processes, collaborating with internal business owners and the R&D teams as well as the product and operational teams.
industry
Information Services
experience
8 - 10 years

New York, NY
Proactively monitor the company applications to capture potential issues (e.g. alerts, performance) before they occur. Keep clients updated with any issues with the Software. Ensure Clients are provided with Upgrades, patches and/or service packs as required.
industry
Software
experience
Less than 5 years

--- - New York, NY
Exposure to some of the extreme programming disciplines like Test Driven Development or Pair Programming would be nice to have.
industry
Software
experience
Not Specified

Support Engineer

New York, NY
End to end ownership of the production environment; infrastructure management.
industry
Consulting
experience
5 - 7 years

$110K - $120K - New York, NY
Utilize knowledge and expertise to research and resolve issues in a timely manner and ensure customer's satisfaction; provides collaboration, communication, and coordination with internal team, clients, project managers, project leads, and/or contractors.
industry
Staffing & Recruiting
experience
Not Specified

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

Production Support

New York, NY
Ensure that support processes are followed with regarding to issue resolution and problem management; properly log issues and resolutions utilizing Best Practices and standard tools.
industry
Staffing & Recruiting
experience
Not Specified

New York, NY
This includes creating and fine-tuning integration health monitors, managing the support ticketing system, escalation process and adherence to slas, leading ad-hoc tasks and projects, and interacting with clients to assist with their ongoing support needs.
industry
Advertising & Marketing Services
experience
5 - 7 years

$90K - $120K - New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
e-Commerce
experience
5 - 7 years

New York, NY
Work directly with other IT and business teams to resolve issues in a timely manner.
industry
Consulting
experience
5 - 7 years

Support Engineer

New York, NY
The chosen candidate will be responsible for end to end support and ownership of the OpenLink Endur/Findur platform.
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
Gain a complete and thorough understanding of the Digital and Emerging Payments business process flows, and the underlying infrastructure and applications supports them
industry
Financial Services
experience
5 - 7 years

Melville, NY
Document all calls into the Call Management system in order to manage callers' inquiries in the most effective and professional manner to ensure efficient follow up and timely solution.
industry
Consumer Electronics
experience
Less than 5 years

MALTA, NY
Coordinate with equipment and process engineering to review daily goals/priorities, project statuses, budgets, and qualification timelines;coordinate capacity, manage cycle time, and facilitate and lead work teams in a 300mm Factory.
industry
Manufacturing / Diversified
experience
Not Specified

New York, NY
Play a leading role in all stages of Android development from architecture to coding to final testing.
industry
Broadcasting
experience
Not Specified

New York, NY
Resolve ad-hoc requests from users: Automation of solutions through user empowerment, challenge and vet requests to ensure compliance with the client's best practices.
industry
Financial Services
experience
Not Specified

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years