The successful candidate will be a self-starter who is able to work in a fast-paced, dynamic work environment and possesses the initiative and maturity to identify process improvements, both internally and for our customers.
In this role, the selected candidate will evaluate clients' existing business processes to create specifications for the configuration of our system; create custom reports using advanced query writing skills.
The Manager of DAS Implementation will coordinate internal and vendor resources during outdoor implementation projects; project reporting, timeline management, escalations, and data management will be their primary responsibility.
In this role, you will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring inContact products based on best practices and customer requirements, coordinating inter-departmental activities within inContact, tracking time and status within inContact systems, and other tasks related to the success of his or her engagement.
In this role, you will manage new customer implementations so that the customer is up and running effectively in the shortest possible amount of time and serve as primary point of contact between client and company throughout the entire implementation process.
This position be responsible for coordinating the Construction & Engineering aspects of technical implementation of 4G LTE projects in Upstate NY and hands on managing the activities of your assigned Turf Vendor.
In this role, the selected candidate will be responsible for working with IS, vendor and customers to develop Project Proposal outlining deliverables, requirements, risks, assumptions, key stakeholders, roles and responsibilities and budget.
In this role, the selected candidate will be responsible for the implementation of Healthcare Effectiveness Data and Information Set (HEDIS) project plan, which includes project monitoring, data collection, quality control.
In this position, you will work alongside Senior Digital Release Managers on a per release basis to ensure that all business tasks including feature activation, operational impact assessment, internal and external comms, local copy review, training, business readiness, migration and implementation are completed to plan for that release.
The Client Implementation Manager will be responsible for developing and overseeing highly complex and customized new client installations for the RSL/Matrix Absence Management National Accounts segment.