Job Market Guide: Customer Support Engineer jobs in NY

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in NY. Customer Support Engineers in NY have between ${} and ${} years of experience, averaging $${} years of experience.

84 Customer Support Engineer jobs in NY

New York, NY
Ensure that the BAU service is prioritised and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLAs and reporting metrics in place.
industry
IT Consulting/Services
experience
Not Specified

$110K - $120K - New York, NY
Utilize knowledge and expertise to research and resolve issues in a timely manner and ensure customer's satisfaction; provides collaboration, communication, and coordination with internal team, clients, project managers, project leads, and/or contractors.
industry
Staffing & Recruiting
experience
Not Specified

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

New York, NY
Proactively monitor application and infrastructure alerts and be able to react quickly; setup, manage and support data file downloads and processing.
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
Software
experience
5 - 7 years

New York, NY
Responsible for the production operations of an enterprise e-Commerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
Staffing & Recruiting
experience
8 - 10 years

New York, NY
Utilize knowledge and expertise to research and resolve issues in a timely manner and ensure customers satisfaction; provides collaboration, communication, and coordination with internal team, clients, project managers, project leads, and/or contractors.
industry
Consulting
experience
8 - 10 years

New York, NY
Work directly with other IT and business teams to resolve issues in a timely manner.
industry
Consulting
experience
5 - 7 years

New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top and European retailers and serves millions of international shoppers.
industry
Consulting
experience
8 - 10 years

New York, NY
The Cognitive Support Engineer is a core member of the agile teams supporting cognitive solutions.
industry
Business Services
experience
Less than 5 years

New York City, NY
Work closely with the Product team on customer request and isues; develop close relationships with vertical CSMs and Product Managers; identify knowledge gaps and provide focused training.
industry
Consulting
experience
Less than 5 years

Melville, NY
The Technical Support Engineer will provide phone-based and web-based technical support to their resellers regarding product connectivity and functionality integration.
industry
Information Services
experience
Less than 5 years

Melville, NY
Document all calls into the Call Management system in order to manage callers' inquiries in the most effective and professional manner to ensure efficient follow up and timely solution.
industry
Consumer Electronics
experience
Less than 5 years

New York, NY
Ability to multi-task and maintain priorities; must be a self-motivated team player and able to immediately contribute to a fast paced, deadline intensive environment.
industry
Consulting
experience
Less than 5 years

New York, NY
Resolve ad-hoc requests from users: Automation of solutions through user empowerment, challenge and vet requests to ensure compliance with the client's best practices.
industry
Financial Services
experience
Not Specified

Support Engineer

New York, NY
End to end ownership of the production environment; infrastructure management.
industry
Consulting
experience
5 - 7 years

New York, NY
Proactively monitor the company applications to capture potential issues (e.g. alerts, performance) before they occur. Keep clients updated with any issues with the Software. Ensure Clients are provided with Upgrades, patches and/or service packs as required.
industry
Software
experience
Less than 5 years

New York, NY
The position will entail responding to requests in a timely fashion (and escalating as necessary), coordinating cross-team efforts, documenting procedures, ensuring consistency, escalating systemic issues for prioritization, and automating processes as they see fit.
industry
Staffing & Recruiting
experience
Not Specified

New York, NY
The Cognitive Support Engineer is a core member of the agile teams supporting cognitive solutions; these cognitive solutions are to be fit-for-purpose, efficient, and of high quality
industry
Software
experience
Less than 5 years

New York, NY
Help to automate the current inventory of manual processes; monitor progress and report on implementation of automation.
industry
Staffing & Recruiting
experience
Less than 5 years

$40K - $50K - New York, NY
The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair.
industry
Information Services
experience
Less than 5 years

New York, NY
The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair. The Server Break Fix Engineer will provide onsite service to meet 24x7 SLAs.
industry
Consulting
experience
Less than 5 years

$90K - $120K - New York, NY
Responsible for the production operations of an enterprise Ecommerce SaaS platform that is used by hundreds of top US and European retailers and serves millions of international shoppers.
industry
e-Commerce
experience
5 - 7 years

Support Engineer

New York, NY
The chosen candidate will be responsible for end to end support and ownership of the OpenLink Endur/Findur platform.
industry
Staffing & Recruiting
experience
5 - 7 years