Job Market Guide: Customer Support Engineer jobs in NY

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in NY. Customer Support Engineers in NY have between ${} and ${} years of experience, averaging $${} years of experience.

86 Customer Support Engineer jobs in NY

New York, NY
In this role, you will managing phone, chat, email support requests in a timely manner.
industry
Business Services
experience
Not Specified

$140K - $190K - New York, NY
In this role, you will participate in the change advisory board (risk mitigation/implementation advisement) and implement change requests.
industry
Financial Services
experience
Not Specified

New York, NY
In this role, you will acquire and maintain in - depth knowledge about company's Analytics products, and the environments and platforms they run on.
industry
Financial Services
experience
Less than 5 years

New York, NY
In this role, the selected candidate will ensure the Support team deliver service in line with agreed SLAs. Ensure the availability of support in the Follow-the-Sun mode and off-hours, per arrangements with the management.
industry
Software
experience
Less than 5 years

$40K - $45K - New York, NY
In this role, the selected candidate will serve as point of contact for immediate assistance to real estate agents regarding the operation of the technology tools (mainly mobile app and website).
industry
Real Estate
experience
Less than 5 years

New York, NY
In this role, you will be responsible for assist staff with the installation, configuration, and ongoing usability of Audio/Video Equipment in conference rooms, Video Camera and Video Streaming, desktop computers, peripheral equipment and software within established standards and guidelines.
industry
Business Services
experience
8 - 10 years

$140K - $180K - New York, NY
In this role, you will work with a group of talented individuals in a highly team-oriented environment to create the next generation of innovative solutions for this firm and the financial community at large; proactively identify issues and resolve them before users are impacted.
industry
Business Services
experience
Not Specified

Rochester, NY
In this role, you will be responsible for provide first level support to company partners and customers.
industry
Business Services
experience
5 - 7 years

Rochester, NY
In this role, you will provide first level support to shoretel partners and customers.
industry
Business Services
experience
Less than 5 years

New York, NY
In this role, you will managing support tickets through their life-cycle by interacting with various departments within and Northwestern Mutual.
industry
Business Services
experience
Not Specified

New York, NY
In this role, you will work on Technical or Support tasks independently and with minimal guidance using experience and initiative to maintain a high level of customer confidence and satisfaction.
industry
Information Services
experience
Not Specified

$120K - New York, NY
In this role, the selected candidate will be responsible for providing answers to clients by identifying problems; researching answers; delivering technical trainings, product demonstration & workshops.
industry
Information Services
experience
Less than 5 years

New York, NY
In this role, you will support Engineering team: the kind of engineer that not only wants to solve the big problem but goes the extra mile to find the best possible solution.
industry
Business Services
experience
Not Specified

New York, NY
In this role, you will troubleshoot complex network issues to ensure acceptable Quality of Service.
industry
Electronics
experience
Less than 5 years

New York, NY
The production operations group is responsible for monitoring, supporting, and administering production environments for all company businesses (including subsidiaries and company solutions clients) acting as a first responder relative to trouble-shooting, problem resolution, and escalation.
industry
Financial Services
experience
Less than 5 years

New York, NY
In this role, you will review internal server security policies in terms of end-user rights and folder management, and take corrective action as necessary, as well as suggest future improvements to management.
industry
Publishing & Printing
experience
Less than 5 years

$140K - $180K - New York, NY
In this position, you will resolve ad-hoc requests from users: Automation of solutions through user empowerment, challenge and vet requests to ensure compliance with the client's best practices.
industry
Data Storage
experience
Not Specified

$140K - $160K - New York, NY
The candidate will have the opportunity to be exposed to multiple different technologies ranging from exposure to containers, various open-source services, to the Microsoft stack.
industry
Financial Services
experience
Not Specified

$80K - $120K - New York, NY
In this role, the selected candidate must have a demonstrated ability to effectively communicate with, and establish, positive client relationships.
industry
IT Consulting/Services
experience
5 - 7 years

$140K - $190K - New York, NY
The candidate will work with a group of talented individuals in a highly team-oriented environment to create the next generation of innovative solutions for this firm and the financial community at large.
industry
Financial Services
experience
Not Specified

$140K - $190K - New York, NY
In this role, you will participate in the change advisory board (risk mitigation/implementation advisement) and implement change requests.
industry
Financial Services
experience
Not Specified

New York, NY
In this role, you will write, review, and release KB articles. Work with engineering to diagnose and resolve critical escalated issues.
industry
Software
experience
Not Specified

Rochester, NY
In this role, you will work independently as well as participate in multifunctional project teams that work through triage, root cause analysis, solution definition, testing, justification, implementation and deployment of improvements as well as follow - up verification activities.
industry
Business Services
experience
Less than 5 years