Job Market Guide: Customer Success Manager jobs in NY

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Success Managers in NY. Customer Success Managers in NY have between ${} and ${} years of experience, averaging $${} years of experience.

34 Customer Success Manager jobs in NY

New York, NY
The candidate must have minimum 5 years of current client-facing experience in technical consulting or data analytics professional services.
industry
Software
experience
5 - 7 years

New York, NY
Develop communication cadence and leadership on product updates that impact your customers global content activities and objectives.
industry
Software
experience
Less than 5 years

New York City, NY
Ensure that a plan is in place with each customer for deployment, change management and adoption programs; increase customer retention by conducting regular check-in calls for tactical items, and perform quarterly health checks for strategic reviews.
industry
Information Services
experience
Less than 5 years

New York, NY
Become a trusted adviser and foster strong relationships at both tactical and executive levels with customers. Communicate frequently with customers via business reviews, health calls and onsite visits.
industry
Online Advertising & Marketing Services
experience
Less than 5 years

$130K - $160K - New York, NY
Leveraging this customer knowledge, and your expertise, you will provide adoption, industry and implementation best practices and personalized recommendations to ensure your customers maximize value from their investment.
industry
Software
experience
5 - 7 years

New York, NY
Collaborate in the development of detailed account plans with Sales and execute against the defined initiatives and goals.
industry
Advertising & Marketing Services
experience
5 - 7 years

New York, NY
Acts as the primary company business interface for the customer- advocates for customer needs and successfully represents the company, its products, and its business.
industry
Business Services
experience
5 - 7 years

New York, NY
Understanding the clients business (priorities, business levers, audience etc.), objectives, products, marketing strategies, competitors, operational sensitivities and technical capabilities - YOU are an extension of their team.
industry
Business Services
experience
Less than 5 years

New York, NY
A successful candidate will be able to manage multiple fast-paced implementation projects with set timelines, interpret the customers business requirements, and assist with solution architecture for each implementation.
industry
Medical Devices & Diagnostics
experience
Less than 5 years

New York City, NY
The Sr. CSM develops and maintains strategic relationships with Sales & Services Management of the customers they support and is seen as a trusted advisor to grow business.
industry
IT Consulting/Services
experience
5 - 7 years

New York, NY
Monitor usage, proactively contact clients upon low usage and deliver coaching/training to improve their utilization.
industry
Networks
experience
5 - 7 years

New York, NY
Able to demonstrate an understanding of the IT services marketplace and fundamental selling and negotiation/closing skills.
industry
Software
experience
Less than 5 years

New York, NY
Leverage Slack product and platform expertise, to provide relevant technical recommendations on solutions and enhancements specific to customers business needs.
industry
Software
experience
5 - 7 years

New York, NY
Drive customer software engagement & development of power users across customer organizations.
industry
Business Services
experience
Less than 5 years

New York, NY
Act as an escalation point to drive resolution in a timely, proactive manner; forecast retention, renewal, and status for assigned accounts.
industry
IT Consulting/Services
experience
5 - 7 years

New York, NY
New York Detroit Chicago ApplyApply with LinkedIn The Customer Success Manager will be responsible for the partnership between Adobe and our top Strategic Accounts, driving value realization and return on the clients investment.
industry
Software
experience
Not Specified

New York, NY
Collaborate closely with the sales team to identify and manage contract renewals and upsell opportunities.
industry
Market Research
experience
5 - 7 years

NY
Network client organizations to identify and cultivate a pipeline of opportunities to leverage virtual simulations with ShopperMX to achieve ROI.
industry
Market Research
experience
Not Specified

New York, NY
Communicate product road maps and releases with customers and facilitate feedback to Company's Product Team; deliver best practices to customers to help drive successful outcomes.
industry
Internet Services
experience
5 - 7 years

New York, NY
Gather client product feedback and communicate with product management to shape product roadmap development; engage regularly with clients via strategic and operational reviews to evaluate needs and strategic direction.
industry
Business Services
experience
5 - 7 years

New York, NY
Anticipate customer's future needs and requirements by servicing as the customers voice to the entire company organization, including product, marketing.
industry
Internet Services
experience
5 - 7 years

Manlius, NY
Ability to manage multiple customer accounts, projects and deadlines simultaneously.
industry
Information Services
experience
5 - 7 years

New York, NY
Lead and participate in activities that drive product adoption (Creative Cloud/Document Cloud) and customer satisfaction
industry
Software
experience
Less than 5 years

New York, NY
You will develop a trusted advisor relationship with customers such that all activities are closely aligned with the clients business case and business strategy
industry
Software
experience
Less than 5 years

New York, NY
Lead the process of new customer implementations.
industry
Medical Devices & Diagnostics
experience
Less than 5 years