Job Market Guide: Center Manager jobs in NY

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Center Managers in NY. Center Managers in NY have between ${} and ${} years of experience, averaging $${} years of experience.

28 Center Manager jobs in NY

Rochester, NY
Oversee all activities related to the call center and workforce management, including systems and processes, ensuring compliance with established benchmarks and standards.
industry
Healthcare IT
experience
5 - 7 years

New York, NY
Foster a client - centric environment whereby associates are accountable for delivering an exceptional customer experience and exceeding customer experience metrics.
industry
Financial Services
experience
Less than 5 years

Melville, NY
Responsible for molding the behavior and performance of all team members, while maintaining adherence to applicable securities and regulatory laws, polcies and procedures.
industry
Financial Services
experience
Not Specified

Rochester, NY
In this role, the Sr. Manager will be responsible for managing a group of experience and highly trained technicians, support engineers and SR. support engineers.
industry
Security
experience
11 - 15 years

Call Center Manager

$50K - $60K - New York, NY
In this role, you will be reviewing the performance of staff and identifying training needs to plan training sessions as needed for growth of the business.
industry
Consumer Goods / Miscellaneous
experience
Not Specified

Rochester, NY
providing on-going feedback to staff, serving as a clinical resource on both units and service level, liaison with health care team, performing service recovery with both internal and external customers.
industry
Education
experience
Not Specified

New York, NY
In this role, the selected candidate will monitor staffing levels and work with each Call Center to ensure adequate staff and coverage for all work hours; focus on continual improvement to increase efficiency and effectiveness.
industry
Financial Services
experience
Less than 5 years

New York, NY
In this role, you will build and maintains a strong functional team through effective recruiting, training, coaching, team building and succession planning.
industry
Patient Care
experience
5 - 7 years

New York, NY
In this role, the selected candidate must have knowledge of TCP/IP communications and how common protocols and applications work at the network level, including DNS, HTTP, and SMB.
industry
Consulting
experience
5 - 7 years

Lynbrook, NY
In this role, you will focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients.
industry
Financial Services
experience
Not Specified

Call Center Manager

$45K - $50K - New York, NY
This position is responsible for leading a team of call center representative, work at a fast and efficient pace and deliver excellent customer service.
industry
Business Services
experience
Less than 5 years

Depew, NY
Responsible for building client traffic, engaging and appropriately routing clients and client retention. Responsible for the general look, feel and attractiveness of the center, ensuring space is leveraged to accommodate clients.
industry
Financial Services
experience
Less than 5 years

New York, NY
In this role, you will work on several data centers, real estate, and other Infrastructure Operations Projects.
industry
Staffing & Recruiting
experience
11 - 15 years

Forest Hills, NY
In this role, you will focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients.
industry
Financial Services
experience
Not Specified

Niagara Falls, NY
Responsible for building client traffic, engaging and appropriately routing clients and client retention. Responsible for the general look, feel and attractiveness of the center, ensuring space is leveraged to accommodate clients.
industry
Financial Services
experience
Less than 5 years

Fairport, NY
Responsible for monitoring agents calls and cases to perform coaching with every agent every month.
industry
Telecommunications
experience
Less than 5 years

New York, NY
In this role, you will manage high and critical severity incidents, as described in the operations playbook, perform additional analysis of escalations from the level 2 analyst, and review level 2 tickets.
industry
Consulting
experience
5 - 7 years

Center Manager

Brooklyn, NY
The Center Manager is responsible for all aspects of center management, including having a focus on sales performance and operational excellence while ensuring compliance with Company policies and protocols.
industry
Business Services
experience
Not Specified

Buffalo, NY
Ensure the maintenance of fiscal reporting procedures within center, including accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies.
industry
Manufacturing / Packaging
experience
Not Specified

Chester, NY
In this role, the selected candidate provides training and tools, as needed, to ensure tasks, communication and feedback comply with guidelines and track compliance for company policies and procedure.
industry
Consumer Goods / Miscellaneous
experience
5 - 7 years