In this role, you will be responsible for
the day to day administration, configuration, and performance monitoring of vendor purchased and in-house developed software systems including desktop, client-server and web based applications as well as support.
In this role, the selected candidate will learn and develop a thorough understanding of the agency program practices and work-flows to ensure more successful integration of new processes related to EHR.
In this role, you will serves as a consultant to functional managers, and business and project teams to identify business requirements based upon business processes for enterprise systems and translate them into system requirements, assignments and tasks.
In this role, the selected candidate will fix problems with software applications, by identifying known errors and problem trends and finding permanent solutions, root cause analysis and providing level 2 and 3 application support.
In this role, the selected candidate will resolve customer enquiries in an articulate, timely, and courteous way seeking to deliver quick and effective solutions; provide root cause analysis and issue resolution guidance to remote Systems Operations, Development and Quality Assurance teams.
In this role, you will be responsible for the configuration and troubleshooting of integrated applications and peripherals, including e-prescribing systems, enterprise faxing, voice recognition, scanning, single sign-on and other third party, ancillary systems.
In this role, the selected candidate must have experience developing value-add technical solutions across the Finance and Client Services organizations, inclusive of a good understanding of Partnership Accounting, LP Reporting and PE-related Performance Reporting.
In this role, the selected candidate will work with technical and business users to analyze business/clinical needs, create specifications and oversee the implementation of new applications, functionalities, enhancements, upgrades, and modifications.
Collaborates with health system leaders and business stakeholders to identify reporting strategies for evaluation of key performance indicators (KPI's), quality metrics, outcomes evaluation, population management studies, etc.