In this role, the selected candidate will partner with multiple stakeholders to develop high quality deliverables across all phases of a project (from identifying and defining process flows and use cases to user acceptance testing).
The successful candidate will be responsible for
provide operations support for Global Premium Products with relevant fiscal information, performance reporting, global install base reporting, and KPIs.
The Senior Business Analyst's role will be extracting data from multiple data sources, analyzing and reporting. This will require the ability to interpret the internal customer's needs or situation and create an applicable solution.
In this role, the selected candidate will utilize automated monitoring and job scheduling alerts to act on potential production issues; provide training on production issues and new application functionality to team members as needed.