Collaborates with senior and executive leaders to identify the education and skills gap between the work that is required by the business and the performance of that work by the employees. Directs the development of curriculum, implement a skills management and competency/proficiency development process, prioritizes skills training and development imperatives, using a strategic approach, supervise development of specific courseware to address skill gaps for field operations and business office employees.
The DLS Production Manager is a critical role to the model responsible for ensuring that all programs and projects are moving through the operating process, meeting SLAs, adhering to standards and maintaining a solid quality assurance and testing record towards delivery.
Provide an overall strategy and best practices that the regional and local training teams will apply and ensure global consistency, Implements measurement methods for evaluating training effectiveness.
The Senior Manager, Sales Training and Development is a resource for the execution of the Diabetes Care business strategy by addressing the development needs of current and future Diabetes Care sales associates at all levels.
The Sales Training and Development Manager will lead the development and implementation of learning opportunities; this is a critical liaison function, requiring the skills to assist the Subject Matter Experts (SME's) in developing materials that reflect the sales process and meet the learning needs of a diverse sales force.
All candidates for this position must have prior completion of a positively adjudicated Federal Government Investigation in order to qualify for the role allowing them to receive a Common Access Card (CAC).