Ensure all design documentation is maintained and provided to the Contact Center engineering and support operations groups. Ensure any operational changes are well documented and communicated to support teams when new software updates are certified for production.
Responsible for analyzing, designing and integrating security architectures and ensuring requirements are established, allocated, and maintained. Discovering and analyzing security flaws or vulnerabilities in software, systems, applications, and providing mitigation strategies.
Responsible for performance analysis and troubleshooting as well as capacity management and planning. Enable production and disaster recovery replication and testing, and prepare technical documentation.
The Junior Systems Engineer is an entry level position with the primary focus of in-house responsibilities to support the Systems Engineer and Area Service Manager as defined below. This position will also focus on the training necessary to analyze, configure, optimize and troubleshoot client systems.
Candidate must have 5+ year experience with Windows 2008/2012, IIS, .Net application integration in large complex environments; ability to troubleshoot application integration issues in Windows/Linux environment.
Develop knowledge of both radar hardware and software that is used during the test & evaluation events for the navy. Develop knowledge of the various data formats and procedures utilized for collecting, managing and distributing data.
Contribute to the technical definition, design, development, and continual improvement of the infrastructure development, including the standard Mac platform, and preparation of related infrastructure.
This position will be responsible for monitoring different components of technology and identify areas of improvement in Business Process flow and recommend solutions to improve performance and user experience.