The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations.
In this role, the selected candidate will be responsible for analysis, design, implementation for assigned trade surveillance compliance projects, identify trade surveillance exception reports related to market products.
Utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the fulfillment center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the fulfillment center and serves as a resource to technical support technicians while also acting as a representative of the it department to internal customers. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.
In this role, the selected candidate will conduct technical analysis and provide oral & written feedback (as email, brief documents, slides) within a pharmaceutical regulatory submissions business context.
In this role, the selected candidate will provide technical advice to teams responding to proposed industry standards, draft regulations, policies and requests for use of industry standards within a pharmaceutical development and regulatory submissions context.
Uphold high standards for timely issue resolution; contribute expertise to the management of existing and new IT products and services; define workarounds for known errors and initiate process improvements.
In this role, the selected candidate will need a deep understanding of their respective areas. But this is a hands on operations position. Engineers that only want to do projects and/or design and architect solutions will not be happy with this role.