Lead and support Quality Control activities that ensure compliance of the company's gels, crèmes, and lotions to applicable components of the company's quality management system, specifications, standards, and regulations related to Class II medical devices.
The Staff Quality Engineer will function as the project team lead in all matters related to Quality Engineering. Individual will work closely with R&D, Operations Engineering, Supplier Quality Management and other cross functional project team members in the development and manufacture of innovative new products.
You will lead and conduct interviews of management and users to understand complex business issues, formulate them into specific business requirements and processes, develop clear and concise functional specifications, and deliver solutions that bring value to the business.
Ensure all design documentation is maintained and provided to the Contact Center engineering and support operations groups. Ensure any operational changes are well documented and communicated to support teams when new software updates are certified for production.
Work with vendors and internal teams to establish KPI requirements to ensure meaningful network reporting and accurate alarming; provide monitoring support during outages and mission critical network changes, as well as daily core checks.
Perform system level functional testing and/or regression testing on existing as well as upcoming new products (new software/firmware builds, new hardware etc.). Articulate findings, report observations/bugs to the development team. Prepare test reports.
Direct and manage the workflow and product of engineers within the scope of assigned projects.Work on cross-functional design teams to develop new products, address design issues, and maintain existing designs.
Proactive/reactive monitoring of commercial network core/edge devices using various element management tools (spectrum, ericson experience manager, sevone, etc) to isolate and troubleshoot all network related issues.
This position will be responsible for the nightly production batch cycle. That includes AIX batch cycle. Debug and troubleshoot production environment application issues. Also be able to adequately communicate the problem/incident to concern parties.
Collaborate and partner with GTI Towers, CTS, GNS and other teams and business units. Creation of standards, product sets, templates, systems and artifacts are important to the success of the Product Engineer, the department and the firm at larger.