Lead the strategy and tactics to successfully work with investigators and other roles at medical centers in order to develop, execute and deliver clinical studies/programs supporting drug development with focus on speed, cost and quality.
Responsible for overall organization and financial management of the home care agency, you will ensure the delivery of quality care to patients, enhancement of business development, and continuous improvement of agency efficiency and fiscal success.
The ideal candidate will have a strong knowledge of book publishing processes, successful track record leading and developing teams as well as experience in setting and implementing strategies for further improvements.
Defines measures of success and performance dashboards to steer execution and update management on achievement; manages delivery of performance metrics dashboards; tracks and reports on key metrics including retention, customer loyalty (NPS), customer satisfaction, and customer effort.
Provide project leadership and technical oversight of multifaceted vendor (CXO) services, managing business relationships, and leading cross-functional teams of technical and functional experts as required.
Drive the optimal organizational design and structure through deployment and alignment models for optimal customer coverage that streamlines coordination, decision making and communication across multiple functions.
Member of the Revenue Cycle and Geographic Hub leadership team. Works collaboratively with physicians, clinical staff and administrative leadership team within institutes and departments, including Health Care Access, call center, revenue cycle, quality, finance.
Responsible for driving and executing all Security Operations initiatives required by D&B to operate globally, including driving day to day activities for the in-house security team and vendor/partners.