As the Systems Operations Manager you will be responsible for the day-to-day management of our global Cloud Infrastructure staff as well as support of our data center equipment and services to QAD Cloud customers.
Training and evaluating the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increases and promotions, when applicable; ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up).
Financial center managers (FCMs) operate as business owners and are responsible for fostering a team environment and instilling an effective client-centric, sales and risk culture within the center, demonstrating that we are here collectively to help our customers achieve their financial goals.
Participate in a team approach to patient care, being cognizant of and responsive to the needs of patients and all Center staff;participate in annual budget preparation process and operate within approved budget.
Relationship Managers will engage in daily outbound calling to pre-selected Bank of America customers inviting them into the Banking Center for an appointment and will also assist in servicing customer needs where applicable.
The Sr. Manager-Tech Customer Service position is responsible for overseeing the Tech Support function in assigned geographic area and partnering with the leadership team to proactively initiate and support key strategies geared to promote performance, quality, employee development, and engagement across the geographic area.
Maintains current working knowledge of Company policies and procedures, pay practices, employee benefits, employment laws (i.e. ADA, FMLA, FLSA) and communicates regularly with employees to promote understanding and utilization.
In this role, you will work with Corporate team to ensure plant function is aligned with overall business objectives and the company has the capabilities to deliver results. Develop and implement plans to provide process improvement in key areas.
Work collaboratively with the Continuous Improvement team and responsible for the creation of a Distribution Center-wide culture of continuous improvement that reduces waste throughout all distribution processes using CI Tools as well as Lean techniques around process re-engineering.