Working collaboratively with the wider organisation to provide exceptional service to our customers, you will provide services not limited to corrective & preventative maintenance, commissioning and installation of equipment and software and hardware upgrades to products within the Imaging Systems portfolio both on-site and Remotely.
Technical lead driving all design, development, and implementation of compensation and calibration systems for laser projection solutions product; lead the diagnosis of complex problems with our products and recommend solutions with minimal oversight.
Track and communicate to the organization Customer Quality issues, rejections, escapes, failures, problems, audit findings, etc. and work with the appropriate functions to develop recovery plans, RCCA plans, and continuous improvement activities focused on resolving the issues and driving customer satisfaction.
The successful candidate will be an excellent communicator who can constructively work with all company disciplines and functions including electrical, optical, software, sales, marketing, and manufacturing.
We look for people who are driven to learn, have the ability to have fun as well as being smart and bold enough to try the unknown. In return we will empower you whilst keeping you challenged and give you the time to develop and advance your own career.
Understand the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system; contribute to continual improvement by suggesting improvements to user interface, software architecture, or new technologies.