Job Market Guide: Technical Support Analyst jobs in NC

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in NC. Technical Support Analysts in NC have between ${} and ${} years of experience, averaging $${} years of experience.

53 Technical Support Analyst jobs in NC

Raleigh, NC
In this role, you will interact with customers to help troubleshoot and resolve complex technical product problems or issues. Document problems and solutions to train lower-level support on how to properly address customer or product problems
industry
Software
experience
Less than 5 years

$80k -$100k - Raleigh, NC
This candidate must come from a Consulting background and have Salesforce Certifications including the Administrator and Developer.
industry
Consulting
experience
Not Specified

Charlotte, NC
In this role, you will conduct quality assurance testing post application and infrastructure changes on a needed basis.
industry
Financial Services
experience
Less than 5 years

Technical Analyst

Charlotte, NC
In this role, you will evaluate the current systems and processes; recommends to create a optimum and high availability system.
industry
Business Services
experience
5 - 7 years

Morrisville, NC
In this role, you will be responsible for software products, based on customer specifications and in compliance with the companys quality.
industry
Software
experience
Not Specified

Raleigh, NC
In this role, the selected candidate will assist with various ongoing projects while assisting with customer support for the consolidated agencies.
industry
Government
experience
5 - 7 years

Cary, NC
In this role, you will research and information resources and knowledge bases at hand.
industry
IT Consulting/Services
experience
Less than 5 years

Durham, NC
The selected candidate will coordinate with internal and external service providers in the area of incident, problem, and change management, capacity planning and troubleshooting, representing the interests of supported business groups.
industry
Information Services
experience
5 - 7 years

Charlotte, NC
In this role, you will be highly focused on customer service and user support via phone and in person, trouble-shooting and supporting desktops, laptops, mobile devices and printers.
industry
IT Consulting/Services
experience
8 - 10 years

Durham, NC
In this role, the selected candidate provides technical, functional, & coding support to internal & external customers' product support teams, who are diagnosing, troubleshooting & debugging highly technical or sophisticated software, databases or computer systems.
industry
Biotech/Pharma
experience
Less than 5 years

Charlotte, NC
In this role, you will provides user support via phone and in person, trouble-shooting and supporting desktops, laptops, mobile devices and printers. The technical support analyst provides excellent customer service to our approximately 1,100 plus users requiring frequent interactions with internal customers, direct reports, peers, vendors, and management.
industry
IT Consulting/Services
experience
8 - 10 years

Durham, NC
In this role, the selected candidate will interact with software vendors, Infrastructure services, and/or Applications Development to restore service and/or correct core problems.
industry
Business Services
experience
8 - 10 years

Cary, NC
In this role, the selected candidate will be responsible for providing product feedback to development and marketing; building relationships with appropriate groups and individuals inside and outside Technical Support.
industry
Business Services
experience
Less than 5 years

Charlotte, NC
Searching for OFSAA Technical Analyst.
industry
IT Consulting/Services
experience
5 - 7 years

Charlotte, NC
This person will be responsible for participating in the execution of various quality assurance routines focused on data integrity within the Wholesale Credit underwriting and monitoring environment.
industry
Financial Services
experience
Not Specified

Technical Support

$40K - $80K - Raleigh, NC
In this role, the selected candidate will monitor the teams open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
industry
Government
experience
Not Specified

$85K - $100K - Charlotte, NC
The position requires a balance of strong business/finance skills along with a solid understanding of databases and systems and the ability to communicate effectively across groups
industry
Business Services
experience
5 - 7 years

Maiden, NC
This position is responsible for using independent judgment and discretion to interact with internal teams through email, chat, and phone to investigate, identify and create solutions in a team oriented and challenging work environment.
industry
Engineering Services
experience
Less than 5 years

Cary, NC
In this role, the selected candidate will act as a single point of contact for phone calls emails and Chat regarding IT issues and queries.
industry
IT Consulting/Services
experience
Less than 5 years

Durham, NC
The Product Specialist Physical Measurements person will provide sales / service support with our physical measurements product line (tensile, hardness, compression, thermal).
industry
Chemicals
experience
Less than 5 years

Durham, NC
In this role, the candidate will document time spent assisting on calls and ensures documentation is clearly readable, concise and accurate in accordance with established procedures.
industry
Business Services
experience
Less than 5 years

Cary, NC
In this position, you will be responsible for providing first and second level support for external and internal customers; prioritizing, diagnosing, and managing customer reported problems including writing thorough, detailed problem descriptions; preparing and reviewing written documentation.
industry
Software
experience
5 - 7 years

Morrisville, NC
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.
industry
Networks
experience
5 - 7 years