Job Market Guide: Support Engineer jobs in NC

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Support Engineers in NC. Support Engineers in NC have between ${} and ${} years of experience, averaging $${} years of experience.

50 Support Engineer jobs in NC

Support Engineer

Chapel Hill, NC
Escalates Service Requests (SRs) to senior members in the group when unable to overcome obstacles. Learns from escalated Service Requests and avoids repeated escalations of the same problem type.
industry
Software
experience
Less than 5 years

Linux Support Engineer

Charlotte, NC
Communicate with end customer (They have usually engineering background) remotely; escalate an issue to Support Engineering Manager when necessary.
industry
IT Consulting/Services
experience
Less than 5 years

Fayetteville, NC
Provide detailed evaluation and assessment of key customer systems to further long term customer relationships.
industry
Moving & Storage
experience
5 - 7 years

Charlotte, NC
Providing application support for front, middle and back office trading and collateral management systems as they relate to the Funding and Collateral businesses related applications.
industry
Financial Services
experience
8 - 10 years

Raleigh, NC
Ensure customer incident resolution at industry leading incident closure rates.
industry
Software
experience
5 - 7 years

RESEARCH TRIANGLE PARK, NC
Work on Complex solutions to triage root cause, solve issues, or collaborate with other Customer Support Engineers for technical issues.
industry
Networks
experience
Less than 5 years

Cary, NC
Communicate technical details and status to customer service censers, technical support organizations and executive management teams. Proactive network monitoring, following established procedures when responding to network alarms and events.
industry
Networks
experience
Less than 5 years

Clayton, NC
Ensure quality of equipment & processes for handling of raw materials, stock solutions & solvent (RMS) preparation in DAPI-US; ensure identification of & collaboration regarding interfaces to other processes & support systems in the project.
industry
Biotech/Pharma
experience
5 - 7 years

L2 Support Engineer

Raleigh, NC
Experience using a variety of Linux, Windows and Unix operating systems, some examples include: AIX, Red Hat, Windows (all currently supported versions), Solaris, etc.
industry
Business Services
experience
Less than 5 years

Raleigh, NC
Phone/email/fax consultation to debug network systems problems of increasing levels of complexity; provides support on a world-wide basis.
industry
Networks
experience
Less than 5 years

Morrisville, NC
Provide operational support to Application Engineer, Project Management and customers
industry
Information Services
experience
Not Specified

NC
Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network.
industry
Internet Services
experience
5 - 7 years

Morrisville, NC
Design and implement software applications and analytics tools for our Tech Support organization
industry
Information Services
experience
Less than 5 years

Linux Support Engineer

Durham, NC
Communicate clear expectations, identify points of confusion or disagreement and keep team members and others within the organization in sync.
industry
Networks
experience
Less than 5 years

Raleigh, NC
Identify and recommend process improvements to deliver the highest level of customer satisfaction.
industry
Business Services
experience
Less than 5 years

Statesville, NC
The Desktop Support Engineer will be counted on to assist multiple practices in keeping their computing assets operational and for working in partnership with IT Application Improvement Analysts to expand the end users ability to effectively use the computing resources available to them in providing patient care.
industry
Healthcare IT
experience
Less than 5 years

Cary, NC
Assist in providing resolutions to customer issues in both UNIX and Windows environments. Additionally, the Technical Support Engineer will be challenged to learn new storage products and solutions through specialized vendor training.
industry
IT Consulting/Services
experience
Less than 5 years

Support Engineer

Wilmington, NC
Serve as the technical liaison between the customer success manager and the client.
industry
Legal Services
experience
Not Specified

Raleigh, NC
Apply advanced troubleshooting techniques (debug and diagnose) on critical, highly complex problems that span multiple layers of the technology stack.
industry
Business Services
experience
Less than 5 years

Support Engineer

Chapel Hill, NC
As a member of the Global MFT Support team you will analyze, replicate, and resolve customer problems of varying complexity, provide written and verbal consultation to debug customer problems, determine if the reported problem is a TIBCO product issue or an external problem and document problems accurately and completely including their solutions and defects in the support call tracking system.
industry
Software
experience
Less than 5 years

Cary, NC
You will play an upper tier role within the support team and interface with partners, end users and 3D Systems staff to resolve application issues.
industry
Engineering Services
experience
5 - 7 years

Raleigh, NC
Serve as the voice of the customer to other parts of the Docker organization for Azure and Windows Server related support issues.
industry
Business Services
experience
5 - 7 years

Raleigh, NC
Advance technical knowledge through education and achievement of certifications. Support customers remotely while maintaining high customer service standards.
industry
Financial Services
experience
Not Specified

Cary, NC
Providing primarily second level support, troubleshooting, prioritizing, diagnosing, and managing customer reported problems including writing thorough, detailed problem descriptions.
industry
IT Consulting/Services
experience
Less than 5 years