The SME will need to understand available options, technologies and the customer processes required to implement offsite storage solutions, digital imaging solutions, moving services, and media restoration solutions, based on library requirements.
They provide technical sales support which may include: collaboration with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; Proof of Concept management; development and delivery of technical education; support for critical situations; solution design; and providing answers to technical questions.
Design and develop (through Team) solution for product/project & sustenance delivery Reviews on the architecture and design; design and deliver product / sustenance delivery through the team as per defined scope and standards in a particular technology .
In this role, the selected candidate must have an experience with Archer Control Panel, Job Engine, and Services; maintenance of non-production environments; creation of new instances; Installs/upgrades to the platform and solutions.
This role sits within our Clients recently acquired business, which is a cloud based enterprise mobile application and solutions platform used by remote workers performing service or maintenance, sales and distribution, and warehousing activities away from the office.
In this role, the selected candidate will build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement; play the role of liaison between business stakeholders and technical experts.
In this role, you will be providing technical and design level oversight and administration of the Archer platform including involvement in production issue resolution, upgrades and release management, project technical documentation.
Build a trusted relationship with team members at all levels within the Practice as part of providing practical and theoretical guidance in the business value of the proposed solution and set proper expectations to ensure customer satisfaction.
In this role, the selected candidate must have the ability to understand IP Network Convergence and architect/articulate end-to-end networks to facilitate successful transport of multiple types of data.